Fertility Patient Care Coordinator

Inception Family Career•Atlanta, GA

4d•Onsite

About The Position

We are seeking a friendly, experienced Patient Care Coordinator for our Sandy Springs location. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third-Party clinical staff.

Requirements

High school diploma required
At least 1 year of Medical Administrative experience required.
Customer Service Driven
Ability to work independently and as part of a multidisciplinary team.
Effective organizational, communication and computer skills are a must.

Nice To Haves

Bachelor’s degree preferred or comparable experience in reproductive medicine
Fertility experience is highly preferred.

Responsibilities

Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
Obtain proper consents for all treatment.
Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
Maintain patient’s records, charts and pertinent information.
Manage prescreening checklist maintenance.