Federal Program Manager

QTS Data Centers•Denver, CO

1d•$107,250 - $164,014•Onsite

About The Position

At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation’s largest and fastest growing data center companies we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. QTS Federal, LLC is a wholly owned subsidiary of QTS created to support the US Government. The Federal Program Manager will oversee the management of large, complex, technology driven customer programs within QTS Federal. This role will be responsible for planning, managing and implementing the federal strategy to service the portfolio of federal programs and corporate initiatives. The Federal Program Manager works with customer leadership, QTS Security teams, QTS facilities teams, and QTS development teams to plan and orchestrate work activities to meet contractual compliance. The Federal Program Manager is responsible for planning future work, ensuring service deliverables are completed in compliance with price and schedule, resolving performance shortfalls or deficiencies and communicating overarching Government requirements and objectives for the program across internal stakeholders.

Requirements

Bachelor’s degree or equivalent professional experience.
5 or more years technical Government program management experience
Demonstrated project and contract management skills to successfully manage a high-performing team providing operational support across geographically dispersed project locations.
Excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer leadership and operational teams.
PMP Certification
Ability to obtain and maintain a U.S. Government Top Secret security clearance with U.S. Government ICD 704 eligibility.
US Citizenship for this position is required by law due to federal customer contracts.

Nice To Haves

10 or more years technical Government program management experience
Knowledge and experience developing Project Plans.
Demonstrated experience defining and implementing business process improvements.
Ability to handle changing priorities in a fast-paced environment and use good judgment when working in stressful and ambiguous situations.
Active U.S. Government Top Secret security clearance with the ability to obtain and maintain U.S. Government ICD 704 eligibility.

Responsibilities

Provide overall leadership and management to large strategic government programs.
Serve as the customer single point of contact for all, technical, administrative, leadership, quality and contractual aspects of the effort.
Lead and coordinate the planning, scheduling, and resourcing of projects to adhere to program requirements.
Responsible for identifying risks and driving remediation.
Lead client facing meetings related to requirements gathering, solutions design, and status updates during service delivery.
Monitor and evaluate contract deliverables for operational effectiveness, functionality, efficiency, benefits, and contract compliance.
Identify and resolve operational and performance gaps and obstacles; implement changes and drive corporate improvements.
Understand the operating models of key QTS and QTS Federal stakeholder organizations to promote effective communication. These groups include, but are not limited to: Sales, Facility Operations, Property Development, Implementation, Technology Operations, and Security.
Assist with the Federal strategy by providing assessments of project performance, understanding program and customer needs, and advocating for customer success.
Provide analysis of existing processes and assist with identifying future trends or the need for new standards.