Fast & Fresh Clerk

Hy-Vee, Inc.•West Des Moines, IA

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; accurately operates the cash register and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels in the store and at the pumps. The role also assists with merchandise receiving, stocking, inventory, and upkeep of the lot and store areas. The position is non-exempt and has no direct reports. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Vision from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and patient customer service, treating customers as the most important people in the store.
Smile and greet customers throughout the store, learn and use customers’ names when possible, and help customers locate or reach products, handle heavy items, and share suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Accurately operate the cash register and scan products where applicable; report improper cash levels in the drawer.
Redeem promotional coupons and food stamps; receive cash and checks; complete credit-card and in-store charge transactions; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in deliveries, place merchandise in appropriate storage, fill displays, and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove trash from inside and outside areas in a timely manner.
Check in and put away products and, as needed, review invoices.
Follow proper sanitation procedures and keep work areas clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and attend to supply needs.
Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.