Fast & Fresh Clerk

Hy-Vee, Inc.•Fremont, NE

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels inside the store and at the pumps. The role supports a pleasant customer experience and work environment through teamwork and adherence to company and department policies, sanitation procedures, hygiene, and dress guidelines. The clerk assists with merchandise deliveries, inventory, stocking, displays, product storage, and invoices, and may order merchandise and supplies or price products. Duties also include maintaining the lot and outside service areas, removing trash, cleaning store spaces and equipment, and replenishing supplies. The position involves daily contact with customers, coworkers, suppliers and vendors, and the general public. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
  • Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly, and helpful customer service, including greeting customers, assisting them with products and heavy items, and passing along suggestions or requests.
  • Answer telephone calls promptly and provide helpful service.
  • Work with coworkers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products, report improper cash levels, process payments and discounts, count back change, and issue receipts.
  • Bag or box merchandise and give packages to customers.
  • Assist with department inventory.
  • Receive and check in deliveries, store merchandise appropriately, fill displays, and stock shelves.
  • Maintain the lot by shoveling snow, applying ice melt, and hosing it down; replenish outside towel holders and window washer fluid.
  • Remove trash from inside and outside areas in a timely manner.
  • Check in and put away products and, when applicable, review invoices.
  • Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, backroom, and floors.
  • Maintain department and company standards for personal hygiene and dress and follow company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Order merchandise and supplies as needed.
  • Price products for customers as necessary.
  • Perform other job-related duties and special projects as required.
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