Fast & Fresh Clerk

Hy-Vee, Inc.•Fairfield, IA

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service while operating the cash register accurately and scanning products. The clerk helps maintain store cleanliness, product quality and quantity, and supply levels throughout the store and at the pumps. The role involves assisting customers, processing payments and promotions, receiving and stocking merchandise, supporting inventory, and cleaning and maintaining store areas and the lot. The position works in a fast-paced environment and has daily contact with customers, co-workers, suppliers and vendors, and the general public. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; and guide people and provide basic direction.
Ability to physically perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Smile, greet customers, learn their names when possible, and assist them with products and other requests to improve their shopping experience.
Answer telephone calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the cash drawer.
Redeem promotional coupons and food stamps; receive cash and checks; complete credit-card and in-store charge transactions; calculate discounts; count back change; and issue receipts.
Place merchandise in bags or boxes and give packages to customers.
Assist with department inventory.
Receive and check in delivered merchandise, place it in appropriate storage, fill displays, and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing down the area.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove trash inside and outside the store in a timely manner.
Check in products, put them away, and review invoices as needed.
Follow sanitation procedures and keep the work area clean and neat.
Clean registers, restrooms, break room, and backroom; sweep and mop floors; and tend to supply needs.
Follow department and company guidelines for personal hygiene and dress, and comply with company policies and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.