Fast & Fresh Clerk

Hy-Vee, Inc.•Iowa City, IA

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels in the store and at the pumps. The role supports customers throughout the store, works collaboratively with co-workers, and helps with merchandise receiving, stocking, inventory, cleaning, and lot maintenance. The position is non-exempt. No education or experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.
Night and weekend shifts are required.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer customer calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
Redeem promotional coupons and food stamps; receive cash and checks; complete credit-card and in-store charge transactions; calculate discounts; count back change; and issue receipts.
Bag or box merchandise and provide packages to customers.
Assist with department inventory; receive and check delivered merchandise, place it in appropriate storage, stock shelves, and fill displays.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window-washer fluid.
Remove trash inside and outside the store in a timely manner.
Check in and put away products and, when needed, review invoices.
Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
Follow personal hygiene, dress, company, and store guidelines and policies.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.