Clerk

Hy-Vee, Inc.•Osceola, IA

About The Position

Provides prompt, efficient, and friendly customer service in the Fast & Fresh department. Operates the cash register accurately, scans products, and helps maintain store cleanliness and product quality and availability. Supports customers, co-workers, and suppliers while tending to supply needs in the store and at the pumps. This is a fast-paced role with frequent exposure to temperature extremes and dampness, and possible hazards from moving equipment, electrical shock, and cleaning chemicals and solvents. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
  • Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, and friendly customer service; greet customers, learn and use their names when possible, and assist with finding or handling products and other shopping needs.
  • Answer customer telephone calls promptly and provide helpful service.
  • Work cooperatively with co-workers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products, report improper cash levels, process payments and discounts, count back change, and issue receipts.
  • Bag or box merchandise and provide packages to customers.
  • Assist with department inventory; receive and check in merchandise, put products away, stock shelves, and fill displays.
  • Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down; refill outside towel holders and replenish or refresh window-washer fluid.
  • Remove trash inside and outside in a timely manner.
  • Review invoices as needed and order merchandise and supplies when required.
  • Follow sanitation procedures and keep registers, restrooms, break room, back room, floors, and other work areas clean and neat.
  • Follow department and company guidelines for personal hygiene, dress, and other policies; report to work as scheduled and on time.
  • Price products for customers as necessary and perform other job-related duties and special projects as required.
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