Fast and Fresh Clerk

Hy-Vee, Inc.•South Sioux City, NE

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; accurately operates the cash register and scans products; and helps maintain store cleanliness, product quality and quantity, inventory, and supply levels in the store and at the pumps. The position assists customers, works cooperatively with colleagues, handles merchandise and deliveries, and performs cleaning and upkeep duties. The role is accountable to the listed store and department leadership. No education or experience requirements are specified.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
  • Ability to perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability covering distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

  • Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
  • Smile, greet customers, learn and use their names when possible, and assist them with locating or reaching products, handling heavy items, and communicating suggestions or requests.
  • Answer telephone calls promptly and provide helpful service.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products where applicable, and report improper cash levels.
  • Redeem coupons and food stamps; process cash, checks, credit-card transactions, and in-store charges; calculate discounts; count back change; and issue receipts.
  • Bag or box merchandise and provide packages to customers.
  • Assist with department inventory.
  • Receive and check in deliveries, place merchandise in appropriate storage, stock shelves and displays, and put products away; review invoices as needed.
  • Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
  • Fill outside towel holders and replenish or refresh window washer fluid.
  • Remove trash inside and outside in a timely manner.
  • Follow sanitation procedures and keep work areas clean and neat, including registers, restrooms, break room, and back room; sweep and mop floors and tend to supply needs.
  • Follow department and company guidelines for personal hygiene, dress, and other policies.
  • Report to work as scheduled and on time.
  • Order merchandise and supplies as needed.
  • Price products for customers as necessary.
  • Perform other job-related duties and special projects as required.
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