Fast and Fresh Clerk

Hy-Vee, Inc.•Marion, IA

About The Position

Provides prompt, efficient, and friendly customer service in Hy-Vee’s Fast & Fresh department. The clerk operates the cash register accurately, scans products, supports inventory and merchandise receiving, stocks displays and shelves, and helps maintain store cleanliness, product quality, and supply levels. The role also includes attending to the lot and fuel-pump area, including replenishing outside towel holders and windshield-washer fluid. The position is accountable to the listed store and department leaders and has no direct reports. The job requires following company and store policies, department guidelines, sanitation procedures, and personal hygiene and dress standards. The work is fast-paced and frequently involves temperature extremes and dampness, with possible exposure to moving equipment hazards, electrical shock, and cleaning chemicals or solvents. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people or provide basic direction.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability covering distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, patience, and concern.
Greet customers, learn and use their names when possible, help them find or reach products, assist with heavy items, and pass along customer suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, monitor cash drawer levels, process coupons and payments, calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in deliveries, put merchandise in appropriate storage, fill displays, and stock shelves.
Maintain the lot by shoveling snow, spreading ice melt, and hosing it down as needed.
Fill outside towel holders and replenish or refresh window-washer fluid.
Remove trash inside and outside in a timely manner.
Check in and put away products and, when needed, review invoices.
Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
Follow department and company guidelines for personal hygiene and dress, and comply with company policies and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.