Fast and Fresh Clerk

Hy-Vee•Rock Island, IL

About The Position

The Fast and Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps ensure store cleanliness, product quality and quantity, and adequate supplies in the store and at the pumps. The role works with customers, coworkers, suppliers and vendors, and the general public in a fast-paced environment. The position requires the ability to solve practical problems, interpret instructions, perform arithmetic involving fractions, decimals, and percentages, and complete basic clerical and customer-guidance tasks. No education or experience is required. The anticipated hourly starting wage is $15.00 to $18.75, depending on experience. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people and provide basic direction.
  • Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, and to have depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly, and helpful customer service; greet customers, learn and use their names when possible, and help them find or handle products.
  • Answer customer telephone calls promptly and provide helpful service.
  • Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products where applicable, report improper cash levels, process payments and promotional coupons, calculate discounts, count back change, and issue receipts.
  • Bag or box merchandise and give packages to customers.
  • Assist with department inventory; receive and check in deliveries, place merchandise in storage, fill displays, and stock shelves.
  • Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
  • Fill outside towel holders and replenish or refresh window washer fluid.
  • Remove trash inside and outside in a timely manner.
  • Check in and put away products and, when needed, review invoices.
  • Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
  • Follow department and company guidelines for personal hygiene and dress, and comply with company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Order merchandise and supplies as needed.
  • Price products for customers as necessary.
  • Perform other job-related duties and special projects as required.
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