Fast and Fresh Clerk

Hy-Vee, Inc.•Ottumwa, IA

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels in the store and at the pumps. The role also supports inventory, receives and stocks merchandise, maintains the lot and outside service areas, and follows sanitation, hygiene, dress, company, and store guidelines. The position is a fast-paced role with frequent exposure to temperature extremes and dampness, and possible equipment movement hazards, electrical shock, and cleaning chemicals and solvents. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
  • Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability including near and far vision, depth perception, color vision, and field of vision, with or without correction.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide friendly, efficient customer service, including greeting customers, assisting with product and package needs, responding to suggestions or requests, and answering telephone calls.
  • Work as a team with co-workers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products where applicable, report improper cash levels, process payments and coupons, calculate discounts, count back change, and issue receipts.
  • Bag or box merchandise and give packages to customers.
  • Assist with department inventory; receive and check in deliveries, store and stock merchandise, fill displays, and check invoices as applicable.
  • Maintain the lot and outside service areas, including shoveling snow, spreading ice melt, hosing down the lot, filling towel holders, and replenishing or refreshing window-washer fluid.
  • Remove trash promptly and maintain clean, neat work areas, including registers, restrooms, break room, and backroom; sweep and mop floors and attend to supply needs.
  • Follow proper sanitation procedures and adhere to department and company rules concerning personal hygiene, dress, and other guidelines.
  • Report to work as scheduled and on time.
  • Order merchandise and supplies as needed, price products when necessary, and perform other job-related duties and special projects as required.
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