Fast Casual Restaurant Manager

PDQ Chicken•Wesley Chapel, FL

About The Position

The Fast Casual Restaurant Manager assists the Operating Director in directing, training, and supporting the team to exceed guest expectations, treat team members fairly and respectfully, and achieve business goals each shift. The manager oversees front-of-house and kitchen operations, maintains PDQ standards, and supports a safe, diverse workplace. The role also manages service teams and works with assistant managers as part of the restaurant management team.

Requirements

Excellent people and guest-service skills.
Passion for guest service and providing a great team-member experience.
Successful restaurant managers have at least 2 years of experience in roles such as shift manager or assistant restaurant manager.
Restaurant experience at establishments such as Chick-fil-A, Chipotle, or Panera Bread is cited as relevant experience.

Responsibilities

Manage front-of-house and kitchen operations and be fully proficient in kitchen operations.
Maintain quality and ensure the restaurant meets or exceeds PDQ standards.
Order and receive products.
Schedule team members and run efficient shifts.
Read, interpret, and positively impact profit-and-loss statements.
Operate the business in accordance with PDQ standards.
Promote a diverse, safe, secure, and harassment-free environment for team members.
Coach and teach team members, and recognize and reward performance and effort.
Help direct and train the team to exceed guest expectations, treat team members fairly, and meet shift business goals.