Fast and Fresh Clerk

Hy-Vee, Inc.•Sioux Falls, SD

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supplies in the store and at the pumps. The role works with coworkers to support customer satisfaction and a pleasant work environment, and has daily contact with customers, coworkers, suppliers/vendors, and the general public. The position is accountable to and reports to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Fast & Fresh Department Manager, and Assistant Fast & Fresh Department Manager. No positions report to this role. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Must be able to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Must be able to perform arithmetic calculations involving fractions, decimals, and percentages.
Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; and guide people and provide basic direction.
Must be able to perform medium physical work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Must have vision from less than 20 inches to more than 20 feet, with or without correction, depth perception, color vision, and field of vision.
Must be able to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Must successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and convey suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with coworkers to ensure customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the cash drawer.
Redeem promotional coupons and food stamps; receive cash and checks; complete credit-card and in-store charge transactions; calculate discounts; count back change; and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in delivered merchandise, put products in appropriate storage areas, fill displays, and stock shelves.
Maintain the lot, including shoveling snow from sidewalks, spreading ice melt, and hosing down the lot.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove trash inside and outside in a timely manner.
Check in products, put them away, and potentially review invoices.
Follow sanitation procedures and keep the work area clean and neat.
Clean registers, restrooms, break room, and backroom; sweep and mop floors; and tend to supply needs.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and individual store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.