Fast and Fresh Clerk

Hy-Vee, Inc.•Des Moines, IA

About The Position

The Fast and Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels in the store and at the pumps. The role supports customers throughout the shopping experience, handles transactions, assists with merchandise and inventory, and performs cleaning and lot-maintenance tasks. The position is non-exempt and requires the employee to be at least 18 years old. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people by providing basic direction.
Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, showing care, concern, and patience in customer interactions.
Greet customers, learn and use their names when possible, and assist with locating or reaching products, handling heavy items, and communicating customer suggestions or requests.
Answer customer telephone calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
Process promotional coupons, food stamps, cash, checks, credit-card transactions, and in-store charges; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory; receive and check in deliveries; place merchandise in storage; fill displays and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window-washer fluid.
Remove trash inside and outside in a timely manner.
Check in and put away products and, when needed, review invoices.
Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and maintain supplies.
Follow department and company standards for personal hygiene, dress, and workplace policies and guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.