Fashion Designer (Sales/Account Management)

The/Studio

10h • Remote

About The Position

THE/STUDIO is hiring fashion and product design professionals for customer-facing commercial roles that connect design with manufacturing and supply chain. Candidates will be matched to a role based on their strengths: Customer Success Manager (Account Management), Account Executive (Outbound), or Inside Sales Representative (Inbound). The work uses design and manufacturing knowledge to advise global clients, solve production challenges, and help brands turn creative concepts into production-ready orders.

The Customer Success Manager manages the post-sales lifecycle for existing clients, supporting project success, retention, account growth, and upselling. The Account Executive manages a pipeline of qualified e-commerce leads, presents THE/STUDIO’s value proposition, and converts opportunities into partnerships. The Inside Sales Representative handles inbound inquiries, consults on creative concepts and production, and helps customers finalize initial orders.

This is a fully remote role requiring consistent availability during US business hours (EST/PST). The position is suited to a business-minded creative who is comfortable in a fast-paced environment, takes ownership of their work, and is motivated by measurable commercial results. THE/STUDIO is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

Requirements

• Degree in Fashion Design, Product Design, or a related creative field, or at least 2 years of fashion or product design experience.
• Ability to understand design files, tech packs, and manufacturing specifications.
• Native or professional-level English fluency and confident consultative communication skills.
• Availability to work consistently during US business hours (EST/PST).
• Clear desire to move into a commercial, results-driven role.
• Comfort working in a fast-paced, fully remote team and taking ownership of targets.
• Previous experience in sales, retail, or another customer-facing role is highly preferred.

Nice To Haves

• Previous experience in sales, retail, or a customer-facing role.
• Fashion or product design degree or at least 2 years of related experience, as stated among the role essentials.

Responsibilities

• Advise clients on garment construction and materials so designs are production-ready.
• Translate creative concepts and manufacturing complexities into actionable production orders.
• Manage a high volume of customer interactions and a pipeline or portfolio of accounts in the CRM.
• Support existing clients through the post-sales lifecycle, project success, and retention.
• Identify opportunities for account growth and upselling.
• Pitch THE/STUDIO’s value proposition to qualified leads and convert opportunities into partnerships.
• Handle inbound inquiries and guide customers through creative refinement and the production process.
• Contribute to company growth by meeting KPIs related to conversion rates, order value, and client lifetime value.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level