About The Position

As a Fashion Associate at Reitmans, you will deliver personalized service and support daily store operations to create a welcoming, customer-first environment. You will assist customers, including in the fitting room, and process transactions at the cash desk, helping make each interaction positive and memorable. The role includes maintaining an organized and visually appealing sales floor and using product knowledge and current promotions to support sales and store performance.

Requirements

  • Experience in retail, sales, or customer service is preferred.
  • Ability to multitask and stay organized in a fast-paced, dynamic environment.
  • Customer-focused mindset and ability to create a welcoming, engaging experience.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing priorities in a fast-paced environment.
  • Team player with a positive attitude and attention to detail.
  • Passion for fashion, a good sense of style, and solid knowledge of fashion trends.
  • Proficiency in POS, ERP, ATS systems, and Microsoft Office Suite.
  • Flexible availability to work evenings, weekends, and holidays.
  • Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Responsibilities

  • Deliver an outstanding shopping experience that builds customer relationships and loyalty.
  • Process transactions efficiently and accurately at checkout.
  • Provide personalized assistance, answer customer questions, and contribute to an inclusive, welcoming environment.
  • Use product knowledge and current promotions to drive add-on sales and support store performance.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Support daily store operations for smooth and consistent execution.

Benefits

  • Flexible hours and scheduling adapted to availability.
  • Opportunities for professional growth and career development.
  • Paid time off, including flexible days and vacation time.
  • Up to 70% off personal purchases in the employee's store and 50% off RCL brands.
  • Referral rewards for successful hires, subject to conditions.
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