Fashion Advisor, Miami Design
About The Position
CHANEL is seeking a Fashion Advisor with a passion for client service and expertise in fashion. The role focuses on consistently delivering superior client service while increasing conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to the Boutique’s leadership. This is a full-time, in-store, in-person position supporting client sales and service. The position offers an anticipated hourly rate of $27.70 to $31.00. Base salary is one component of total compensation; other components may include additional compensation, benefits, and perks. Benefits and perks are subject to eligibility and may be modified by CHANEL.
Requirements
- Minimum 3 years of related experience.
- Minimum High School Diploma.
- Ability to lift 15 lbs.
- Ability to work a flexible schedule, including late nights, weekends, and some holidays.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Excellent communication skills.
- Passion for CHANEL, its history and product offerings, and its commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
Nice To Haves
- Foreign language skills.
Responsibilities
- Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement, and desire around CHANEL products and the brand.
- Optimize the client experience by providing prompt, professional, warm, and courteous service.
- Build genuine client relationships through thoughtful and consistent outreach.
- Maintain a can-do attitude and consistently exceed client expectations.
- Accept repairs and follow up consistently with clients regarding repairs and alterations.
Benefits
- Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
- Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
- Paid vacation, holidays, sick days, and volunteer days.
- 401K and other incentives.
- Healthcare offerings, including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts for health care and dependent care, a Health Savings Account, and an Employee Assistance Program.
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
- Employees are encouraged to take annual time off to volunteer through CHANEL Community.
- CHANEL matches employee donations to select charitable organizations.
- In-house onboarding, leadership development programs, coaching, and online and live career development classes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
