Fashion Advisor

CHANEL • Seattle, WA

1d • $27 - $31 • Onsite

About The Position

CHANEL is seeking a Fashion Advisor with a passion for client service and expertise in fashion. The role provides a consistently superior level of service while increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor works with a diverse sales team and reports to the boutique’s leadership. This is a full-time, in-store position requiring an in-person presence to support client sales and service.

Requirements

• Minimum of 3 years of related experience.
• Minimum high school diploma.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement, and desire around the product and brand.
• Optimize the client experience by providing prompt, professional, warm, and courteous service.
• Build genuine client relationships through thoughtful and consistent outreach.
• Demonstrate a can-do attitude and consistently exceed client expectations.
• Accept repairs and follow up consistently with clients regarding repairs and alterations.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid time off policies covering vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Employee Resource Groups.
• Annual time off for volunteering through CHANEL Community and matching of employee donations to select charitable organizations.
• Career and leadership development, including onboarding support, custom leadership programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED