Fashion Advisor, Miami Design

Chanel • Miami, FL

2h • Onsite

About The Position

CHANEL is seeking a Fashion Advisor with a passion for client service and expertise in fashion. The role provides superior service to clients while increasing conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to the boutique’s leadership. This is a full-time, in-store and in-person role supporting client sales and service. The position requires a flexible schedule, including late nights, weekends, and some holidays.

Requirements

• At least 3 years of related experience.
• At least a high school diploma.
• Ability to lift 15 lbs.
• Ability to work a flexible schedule, including late nights, weekends, and some holidays.
• Ability to thrive in a team environment and collaborate.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement, and desire around CHANEL products and the brand.
• Optimize the client experience by providing prompt, professional, warm, and courteous service.
• Build genuine client relationships through thoughtful and consistent outreach.
• Consistently exceed client expectations and raise service standards with a can-do attitude.
• Accept repairs and follow up consistently with clients regarding repairs and alterations.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid time off, including vacation, holiday, sick, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings, including medical, dental, vision, virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community; CHANEL also matches employee donations to select charitable organizations.
• In-house onboarding and career and leadership development programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED