Farmers Market Market Manager (Program Manager I)

Ecology Center•Berkeley, CA

4d•$31 - $37•Onsite

About The Position

The Farmers' Market Manager works onsite to lead, set up, manage, and break down Ecology Center farmers' markets. In collaboration with the Program Manager and/or Operations Manager, or independently, the Market Manager provides oversight and instruction to farmers, vendors, market staff, and volunteers. On non-market days, the role provides operational and administrative support in the Ecology Center office. The position generally includes at least two market shifts per week, approximately 16 hours at markets and 8 hours in the office each week. Additional office, market, or telecommuting hours may be worked based on program needs and supervisor approval. This 75% position averages around 34 hours per week. The Market Manager ensures market operations comply with applicable local, state, and federal regulations and align with the Ecology Center's mission and strategic plan. The role includes leading market operations, supervising staff, supporting vendors and customers, handling market funds and records, coordinating events and tours, and producing social media content. The position reports to the Farmers' Market Program Manager (Program Manager III).

Requirements

Ability to work independently and exercise good judgment in varied environments and situations.
Ability to manage onsite and office operations for a farmers' market or similar small business enterprise.
Competency with word processing, spreadsheet, and database applications in a Mac computer environment, and willingness and ability to learn new applications.
Ability and enthusiasm for developing and maintaining relationships with farmers, vendors, customers, neighbors, and other members of the public.
Ability to resolve conflicts effectively.
Ability and willingness to monitor and enforce policies with vendors and the public.
Flexibility, creativity, and ability to find appropriate solutions to unique challenges.
Strong verbal and written communication skills.
Strong organizational and time-management skills.
Current California driver's license.
Bachelor's degree or three years of related work experience.
Two years of farmers' market or closely related small business management experience.

Responsibilities

Perform and support duties related to operating Ecology Center farmers' markets in compliance with applicable regulations and in accordance with the organization's mission and strategic plan.
Lead at least one market weekly, including setup and breakdown, vendor parking, stall fee collection, signage, load lists, information booth operations, volunteer coordination, token distribution, and other market activities.
Provide onsite supervision to market staff, including Market Coordinators, regular and on-call staff, youth, and volunteers.
Provide customer service by distributing tokens, selling merchandise, and answering questions.
Complete post-market duties, including preparing deposits and tracking finances, sorting recycling and compost, cleaning receptacles and/or tables, repairing or replacing damaged equipment, and restocking merchandise and supplies.
Safely handle market funds according to cash-handling procedures, oversee and assist with market deposits within 24 hours of receiving funds, and prepare change and tokens for the next market.
Track and report information from market logs, token distribution logs, and receipt books.
Perform administrative and office duties for the market where the Market Manager is lead, including vendor follow-up, preparing printed materials, coordinating with local businesses and other partners, and approving invoices.
Work with the Program Manager to create agendas for and attend Community Advisory Committee meetings.
Work with the Program Manager, Operations Manager, and other Market Managers to determine vendor mix and lead market layout as seasons change.
Assist the Program Manager in developing and implementing farmers' market promotional efforts.
Work with the Program Manager and Events Coordinator to plan, execute, and promote farmers' market events, including liaising with staff, farmers, and vendors and assisting with event setup and logistics.
Perform general administrative duties, including answering phones, responding to emails, and attending meetings and events.
Follow organizational safety practices and policies and report incidents according to procedures.
Maintain familiarity with and follow Ecology Center policies and procedures, and ensure staff compliance with them in daily duties.
Create and publish relevant, original, high-quality social media content at market and during office duties in accordance with the regular publishing schedule.
Identify and improve organizational development practices that support content creation, such as employee training and recognition for participation in marketing and online strategies.
Lead the farmers' market tour initiative, including training volunteers, contacting organizations, and organizing year-round tours focused on specific topics and seasons.
Perform other duties as assigned.