Farmers Market Market Manager (Program Manager I)

Ecology Center•Berkeley, CA

2d•Onsite

About The Position

The Farmers Market Market Manager works onsite to lead, set up, manage, and break down Ecology Center farmers’ markets. Working with the Farmers' Market Program Manager, Operations Manager, or independently, the Market Manager oversees and instructs farmers, vendors, market staff, and volunteers. The role also provides operational and administrative support from the Ecology Center office on non-market days. The schedule generally includes at least two market shifts per week, approximately 16 hours at markets and 8 hours in the office each week, with additional hours at the office, markets, or by telecommuting as program needs and supervisor approval allow. This 75% position averages around 34 hours per week. The Market Manager leads market operations, supervises staff and volunteers, supports customers and vendors, handles market funds and records, and performs post-market cleanup and equipment and supply tasks. The role also contributes to market administration, vendor planning, promotions and events, social media content, and the Farmers’ Markets tour initiative. The position is onsite for market work and may include office work or approved telecommuting for additional hours.

Requirements

Ability to work independently and exercise good judgment in varied environments and situations.
Demonstrated ability to manage onsite and office operations for a farmers’ market or similar small-business enterprise.
Competency with word processing, spreadsheet, and database applications in a Mac computer environment, and willingness and ability to learn new applications.
Ability and enthusiasm for developing and maintaining relationships with farmers, vendors, customers, neighbors, and other members of the public.
Demonstrated ability to resolve conflicts effectively.
Ability and willingness to monitor and enforce policies with vendors and the public.
Flexibility, creativity, and ability to respond to unique challenges with appropriate solutions.
Strong verbal and written communication skills.
Strong organizational and time-management skills.
Current California driver’s license.
First Aid and CPR certification, or willingness to become certified.
De-escalation and/or mental health first aid training, or willingness to obtain training.
Bachelor’s degree or three years of related work experience.
Two years of farmers’ market or closely related small-business management experience.
Ability to meet the described physical demands, including regularly standing and walking for up to 10 hours, lifting and carrying up to 25 pounds regularly and up to 50 pounds occasionally, and driving a vehicle.

Responsibilities

Perform and support duties involved in operating Ecology Center farmers’ markets in compliance with applicable local, state, and federal regulations and in alignment with the organization’s mission and strategic plan.
Lead at least one market weekly, including setup and breakdown, vendor parking, stall-fee collection, signage, load-list distribution and collection, information booth setup and staffing, volunteer coordination, token distribution, and other market activities.
Provide onsite supervision and instruction to market staff, including Market Coordinators, regular and on-call staff, youth, and volunteers.
Provide customer service by distributing tokens, selling merchandise, and answering questions.
Complete post-market duties, including preparing deposits and tracking finances, sorting recycling and compost, cleaning receptacles or tables, repairing or replacing damaged equipment, and restocking merchandise and supplies.
Safely handle market funds according to established cash-handling procedures; oversee and assist with preparing deposits within 24 hours of receiving funds, and prepare change and tokens for the following market.
Track and report information from market documents, including market logs, token-distribution logs, and receipt books.
Perform administrative and office duties related to the market for which the Market Manager is lead, including following up with farmers and vendors, preparing printed materials, coordinating with local businesses and community partners, and approving invoices.
Work with the Program Manager to prepare agendas and attend Community Advisory Committee meetings.
Work with the Program Manager, Operations Manager, and other Market Managers to determine vendor mix and lead market layout changes as seasons change.
Assist the Program Manager in developing and implementing farmers’ market promotions.
Work with the Program Manager and Events Coordinator to plan, execute, and promote farmers’ market events; liaise with staff, farmers, and vendors and assist with event setup and logistics.
Perform general administrative duties, including answering phones, responding to emails, and attending meetings and events.
Follow safe operating practices and organizational safety policies, including incident reporting procedures.
Maintain familiarity with and follow Ecology Center policies and procedures, and ensure staff compliance in daily work.
Create and publish relevant, original, high-quality social media content at market and during office duties according to the regular publishing schedule.
Identify organizational development improvements that support content creation, such as employee training and recognition or rewards for participation in marketing and online strategies.
Lead the Farmers’ Markets tour initiative, including training volunteers, contacting organizations, and organizing year-round tours focused on specific topics and seasons.
Perform other duties as assigned.