Fan Relations Specialist

Myra 22 Corporation • Winter Garden, FL

4d • Onsite

About The Position

Join our team as a Fan Relations Specialist and be the face of Dairy Queen’s commitment to unforgettable service! As a Fan Relations Specialist, you’ll play a critical role in delivering legendary service to every guest who walks through our doors. This is more than just a cashier or front counter job — it’s a customer engagement position designed to build fan loyalty and enhance the overall experience.

Requirements

• Customer-first mindset — you genuinely care about people.
• Minimum 1 year of experience in fast food or full-service dining.
• Strong communication skills — friendly, clear, and professional.
• Ability to stay calm under pressure and handle multiple priorities.
• Willing to work evenings, weekends, and holidays as needed.
• Positive attitude and team spirit — we work hard and have fun doing it!
• Comfortable using a POS system and learning simple digital tools (e.g., surveys, scheduling apps).

Responsibilities

• Greet every guest with warmth and energy — create a “Wow!” experience.
• Assist guests with orders and ensure 100% accuracy every time.
• Resolve concerns or complaints with professionalism and empathy.
• Maintain clean and welcoming guest areas, including dining room and restrooms.
• Promote surveys and encourage feedback to help us grow.
• Identify regular guests and personalize their experience.
• Collaborate with the kitchen team to ensure smooth operations.

Benefits

• Starting at $15/hour with growth potential
• Opportunities for advancement into shift lead or management
• Employee recognition & monthly bonus opportunities
• Flexible scheduling
• Supportive team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed