Fan Insights Communications Intern

KEEN Footwear•Portland, OR

2d•Onsite

About The Position

The Fan Insights Communications Intern will join KEEN’s Fan Insights team at its Global Headquarters in Portland, Oregon. The intern will help communicate and educate teams across KEEN about the company’s Fans by turning research findings into engaging, accessible content. The Fan Insights team conducts surveys, tests, interviews, and studies to bring the Fan’s voice into KEEN’s work. The intern will create written, visual, and video communications, develop a searchable library of Fan research materials, and support a regular schedule of internal updates. The role also provides hands-on experience supporting consumer research, preparing presentations and spreadsheets, and coordinating day-to-day team projects. The internship is an on-site, 10-week program running from June 14 through August 20, with a schedule of 40 hours per week, Monday through Friday, during normal working hours. Occasional travel in and around the Portland area may be required to support activations.

Requirements

Be enrolled in an accredited college or university at the junior, senior, or graduate level, or have recently graduated from an accredited college or university.
Be pursuing or have recently completed a bachelor’s degree in Marketing, Business, Communications, or a related field.
Be eligible to work in the United States without sponsorship.
Commit to the 10-week program from mid-June through mid-August and work 40 hours per week during the standard Monday–Friday schedule.
Be available to work on-site at the Portland headquarters five days per week.
Plan no more than four total vacation days during the internship.
Demonstrate proficiency in Microsoft Office programs, including Outlook, Word, and PowerPoint.
Be able to learn and adapt quickly to new software and tools.
Have strong verbal and written communication skills and attention to detail when preparing presentations, reports, and other materials.
Have strong organizational skills and the ability to prioritize and manage multiple tasks.
Be able to work independently and collaborate with a team.
Be able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods.

Nice To Haves

Passion for the outdoors, sustainability, footwear trends, or innovation.
Creativity, attention to detail, and an ability to solve problems and bring fresh ideas to life.
Proactive curiosity, initiative, and enthusiasm for learning.

Responsibilities

Create internal content such as short videos, one-pagers, posters, and Campfire posts that communicate Fan stories and research findings.
Build and maintain a searchable Fan Library of video clips, quotes, study highlights, and other resources.
Develop and manage a consistent schedule of internal Fan Insights communications, including Fan spotlights, study recaps, and monthly updates.
Work with the Fan Insights team to identify compelling stories from studies and recommend creative ways to share them across KEEN.
Support consumer research activities, including fielding surveys and studies using Quantilope, dScout, and Qualtrics.
Update PowerPoint presentations and Excel spreadsheets using established templates, organize information, create basic charts, and prepare materials for internal teams.
Provide day-to-day project support, including organizing research materials, documenting key information, and completing assigned tasks with guidance and feedback.