Fan Insights Communications Intern

KEEN Footwear • Portland, OR

2d • Onsite

About The Position

KEEN is seeking a creative, organized, and proactive intern to help the Fan Insights team communicate and educate teams across the company about KEEN Fans. The team conducts surveys, tests, interviews, and studies to bring the Fan’s voice into the company’s work. The intern will turn research into clear, engaging, and shareable internal content in written, visual, and video formats, while gaining hands-on experience in footwear, innovation, consumer insights, and the outdoor industry.

This is a 10-week, onsite internship at KEEN’s Global Headquarters in Portland, Oregon, scheduled for June 14 through August 20. The intern must be able to work 40 hours per week during normal Monday–Friday business hours, 8:00 a.m.–5:00 p.m., and be available in the office five days a week. Occasional travel around the greater Portland area may be needed to support activations.

Requirements

• Be currently pursuing or have recently completed a bachelor’s degree in Marketing, Business, Communications, or a related field.
• Be enrolled in an accredited college or university at the junior, senior, or graduate level, or be a recent graduate of an accredited college or university.
• Be eligible to work in the United States without sponsorship.
• Commit to the 10-week program from mid-June through mid-August and work 40 hours per week during the standard Monday–Friday workweek.
• Be available to work onsite at the Portland headquarters five days per week.
• Plan no more than four total vacation days during the internship.
• Demonstrate proficiency in Microsoft Office, including Outlook, Word, and PowerPoint.
• Be able to learn and adapt quickly to new software and tools.
• Have strong verbal and written communication skills and attention to detail when preparing presentations, reports, and materials.
• Have strong organizational skills and the ability to prioritize and manage multiple tasks.
• Be able to work independently and collaboratively with a team.
• Be able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods.

Nice To Haves

• Interest or passion in outdoor activities, sustainability, footwear trends, or innovation.
• Creative thinking, attention to detail, and an ability to bring fresh ideas to life and solve problems.
• Curiosity, initiative, and enthusiasm for learning and taking on new challenges.

Responsibilities

• Create internal content such as short videos, one-pagers, posters, and Campfire posts to share Fan stories and research findings.
• Build and maintain a searchable Fan Library of video clips, quotes, study highlights, and other resources.
• Develop and manage a regular schedule of Fan Insights communications, including Fan spotlights, study recaps, and monthly updates about what Fans shared.
• Work with the Fan Insights team to identify compelling stories from studies and recommend creative ways to share them across KEEN.
• Support consumer research activities, including fielding surveys and studies using Quantilope, dScout, and Qualtrics.
• Update PowerPoint presentations and Excel spreadsheets using established templates, organize information, create basic charts, and prepare materials for internal teams.
• Provide day-to-day project support by organizing research materials, documenting key information, and completing assigned tasks with guidance and feedback.
• Participate in a group project with other KEEN interns.
• Occasionally travel in and around the greater Portland area to support activations.

Benefits

• Product discounts.
• Subsidized cafeteria.
• An inspiring workspace.
• Hands-on experience on meaningful projects at a globally recognized brand.
• Collaboration with talented teammates and participation in a group project with other interns.
• Networking opportunities with industry experts and mentors.

What This Job Offers

• Career Level: Intern