Fan Field Representative

Groome Industrial Service Group • Tyler, TX

1d • $70,000 - $100,000 • Onsite

About The Position

Groome Industrial Service Group is seeking a Fan Field Representative. This role involves performing equipment inspections, technical walkdowns, and troubleshooting to diagnose issues and deliver effective solutions. The representative will utilize tools such as vibration analysis and laser alignment equipment to support testing, balancing, and equipment reliability. Key responsibilities include completing and submitting service reports, supporting customer responsiveness, collaborating with internal teams, identifying opportunities for additional services, ensuring safety compliance, and contributing to continuous improvement. The role requires frequent travel to customer sites (up to 90% within North America) and working in industrial environments with exposure to varying conditions.

Requirements

• Ability to read and interpret mechanical drawings and technical documentation.
• 10+ years of hands-on technical experience in field service, maintenance, manufacturing, or a related environment focusing on centrifugal and axial fans
• Strong mechanical aptitude with experience working on industrial or rotating equipment.
• Basic knowledge of bearings, couplings, and dampers.
• Strong communication skills with the ability to interact effectively with customers and internal teams.
• Proficient in Microsoft Office and comfortable completing digital service reports.
• Ability to work independently in the field and manage changing priorities and personnel.
• Willingness to travel extensively and adapt to varying work environments

Nice To Haves

• Familiarity with alignment, balancing, and general maintenance practices preferred.
• Basic electrical knowledge (motors, controls, etc.) is a plus.

Responsibilities

• Perform equipment inspections, technical walkdowns, and troubleshooting to diagnose issues and deliver effective solutions.
• Utilize tools such as vibration analysis and laser alignment equipment to support testing, balancing, and equipment reliability.
• Complete and submit service reports, expense reports, and time sheets accurately and on-time.
• Support customer responsiveness by participating in service calls, identifying issues, and recommending solutions aligned with Groome’s capabilities.
• Collaborate with internal teams including Sales, and Operations to support customer needs and service execution.
• Identify opportunities for additional services or equipment and communicate leads to Sales to support business growth.
• Ensure compliance with all safety standards, reporting incidents, or near misses.
• Contribute to continuous improvement by recommending enhancements to processes, service delivery, and customer response times.
• Frequent travel to customer sites, up to 90% within North America.
• Work in industrial environments such as manufacturing facilities, plants, and customer sites.
• Exposure to varying conditions including noise, heat, confined spaces, heights, and customer sites.
• Ability to lift, carry, and work with tools and equipment as needed.
• Extended periods of standing, walking, bending, and performing hands-on technical work.
• Adherence to all PPE requirements and site-specific safety protocols.

Benefits

• Health and Safety is our #1 priority 24/7/365!
• Competitive wages - the salary range for this position is $70,000 to $100,000 per year based on experience.
• Paid time off
• comprehensive health benefits coverage after 60 days of full-time employment.
• 401(k) after the eligibility period with company matching component.
• Opportunities for growth and development in your career.
• Positive and safe work environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed