Fan Experience - PT Seasonal - Gilford, NH

Live Nation EntertainmentGilford, NH
Onsite

About The Position

The BankNH Pavilion (BNHP) is a top-tier concert venue in the U.S., recognized for high customer and employee satisfaction. Established in 1996 and enhanced by a strategic partnership with Live Nation Entertainment in 2018, BNHP attracts major artists and offers a vibrant summer work environment. We are seeking resourceful, motivated, and collaborative team members who are passionate about assisting others and live music.

Requirements

  • Must be at least 16 years of age.
  • Strong strategic thinking and creative problem-solving skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Acute sense of judgment, tact, and diplomacy.
  • A strong sense of teamwork and ability to execute programs.
  • Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+, and occasional sitting.

Responsibilities

  • Act as Brand Ambassadors for the venue.
  • Interact with guests in a polite and courteous manner, providing continual customer assistance.
  • Entertain fans and create amazing experiences through surprises, giveaways, and contests.
  • Assist with promotional sponsor and venue activations before the show and during intermissions.
  • Assist with setting up, staffing, and breaking down onsite sponsorship elements (e.g., tents, games).
  • Support the venue’s sustainability program by educating fans about waste sorting and recycling.
  • Partner with fellow team members at the end of the show to close the venue, which may include collecting recyclables and properly storing event equipment.
  • Enter availability three weeks in advance through the ABIMM system and communicate any changes to the supervisor.
  • Ensure accurate timekeeping through the ABIMM system.
  • Perform other tasks as assigned by the Sponsorship/Marketing Department.

Benefits

  • Generous vacation
  • Healthcare
  • Retirement benefits
  • Student loan repayment
  • Tuition reimbursement
  • Six months of paid caregiver leave for new parents (including fostering)
  • Perks like Roadie Babies helping new parents care for their babies on work trips
  • Access to free live events through our exclusive employee ticketing program
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