FamilySearch Research Consultant (Full-Time, Temporary)

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT
•Onsite

About The Position

FamilySearch International is seeking a temporary Research Consultant specializing in German and/or Slavic countries, including Germany, Poland, Czechia, Slovenia, the Baltic States, Russia, and other Eastern European countries. The role provides genealogical research assistance to FamilySearch Library patrons, develops and delivers instruction on family history in classes and conferences, and supports other library functions requiring expertise in the relevant geographic areas. The FamilySearch Library serves thousands of patrons each year. Research consultants help patrons discover their family stories, connect with ancestors, and add well-researched names to family trees. The role requires a strong commitment to service, professional integrity, flexibility, problem-solving, and customer service in a fast-paced, high-pressure environment. The position requires at least four days per week at the FamilySearch Library and regular evening, weekend (including Sunday), and holiday shifts.

Requirements

  • Bachelor’s degree in Family History, History, Languages, Archival Science, or a related field.
  • A genealogical credential or be working toward one.
  • At least two years of professional research experience.
  • Demonstrable commitment to serving others and joy in helping others learn.
  • Proficient language and writing skills in English and another Germanic or Slavic language.
  • Advanced ability to create training that meets department presentation and training standards, with skills in PowerPoint, Zoom, and other presentation media.
  • Skill with Microsoft Office, FamilySearch products, and other technology as needed.
  • Ability to explain advanced research methodology in a one-on-one setting.
  • Advanced understanding of the history and culture of most of the relevant geographic or subject areas, including how historical changes affect migration patterns, records and their repositories, and record accessibility.
  • Ability to decipher common genealogical records, such as birth, marriage, and death records, in the languages of the relevant geographic area.
  • Ability to read and interpret complex genealogical records, such as wills and non-boilerplate documents, in the relevant geographic area.

Nice To Haves

  • Ability to decipher and translate handwritten genealogical records in related Germanic, Latin, Slavic, or Russian languages.

Responsibilities

  • Attend team and department meetings.
  • Fulfill library shifts, team assignments, and VIP assignments.
  • Maintain excellent interactions with patrons, missionaries, and coworkers.
  • Communicate with others in a timely manner.
  • Mentor other research consultants.
  • Provide excellent customer service to patrons in person and online.
  • Develop and provide instruction for patrons and workforce on essential records, resources, and research procedures in the consultant’s geographic area of expertise.
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