FamilySearch Library Research Consultant - Asia
About The Position
FamilySearch International is seeking a Research Consultant specializing in Asia, including China, Japan, and other Asian countries, including Southeast Asia. The consultant provides genealogical research assistance to FamilySearch Library patrons, teaches family history in classes and at conferences, and assists with other library functions using regional expertise. The FamilySearch Library is the world’s largest genealogical library and serves thousands of patrons each year. Research consultants help patrons discover their family stories, connect with ancestors, and add well-researched names to the family tree of humanity. The role calls for a strong commitment to patron service, professional integrity, flexibility, problem-solving, and customer service in a fast-paced, high-pressure environment. The position requires working in the library at least four days per week and regular evening, weekend (including Sunday), and holiday shifts.
Requirements
- Bachelor’s degree in Family History, History, Languages, Archival Science, or a related field.
- A genealogical credential or actively working toward one.
- At least two years of professional research experience.
- Demonstrated commitment to serving others and joy in helping others learn.
- Proficient language and writing skills in English and another Asian language.
- Advanced ability to create training that meets department presentation and training standards, including skills in PowerPoint, Zoom, and other presentation media.
- Proficiency with Microsoft Office, FamilySearch products, and other technology as needed.
- Ability to explain advanced research methodology in one-on-one settings.
- Advanced understanding of the history and culture of most relevant geographic or subject areas, including how historical changes affected migration patterns, records, repositories, and record accessibility.
- Ability to decipher common genealogical records, such as birth, marriage, and death records, in the languages of the relevant geographic area.
- Ability to read and interpret complex genealogical records, such as wills or non-boilerplate documents, in the relevant geographic area.
- Availability to work in the FamilySearch Library at least four days per week, including regular evening, weekend, and holiday shifts.
- Must be a Church member worthy of a temple recommend to qualify for employment.
Nice To Haves
- Ability to decipher and translate handwritten genealogical records in related Asian, French, Portuguese, and English languages.
Responsibilities
- Attend team and department meetings.
- Fulfill library shifts, team assignments, and VIP assignments.
- Maintain excellent interactions with patrons, missionaries, and coworkers, and communicate with others in a timely manner.
- Mentor other research consultants.
- Provide excellent customer service to patrons in person and online.
- Develop and provide instruction for patrons and the workforce on essential records, resources, and research procedures in the consultant’s geographic area of expertise.
- Keep current with methodologies, procedures, and developments in the profession through study, workshops and conferences, FamilySearch Library training, and journals or periodicals.
- Increase knowledge of all aspects of the position, including technology, generative AI, geographic specialization, and teaching.
- Support Family History Department initiatives, including RootsTech and collaboration with engineering on new products.
- Share research expertise through webinars, presentations, Wiki articles, and publicly accessible training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
