Family Support Professional, AAG

Hazelden Betty Ford Foundation•Naples, FL

1d•Onsite

About The Position

The Family Support Professional is a Hazelden Betty Ford Foundation team member embedded at the Addiction Alliance of Georgia (AAG) site. The position aligns with the Hazelden Betty Ford Family Services team while serving as an integrated member of the AAG care team. It provides family education, coaching, support, and in-person and virtual programming; partners with AAG clinical and education leaders; and develops referral relationships throughout Georgia to connect families and loved ones affected by substance use disorders with services. The role combines direct service delivery with community outreach, relationship development, public speaking, and demand-generation activities. This is an onsite opportunity, and the ideal candidate must be commutable to Atlanta, Georgia. Compensation varies according to licensure level. The Addiction Alliance of Georgia is a strategic collaboration between Emory Healthcare and Hazelden Betty Ford Foundation. It combines Emory’s clinical, academic, research, and healthcare infrastructure with Hazelden Betty Ford’s addiction treatment, recovery, education, and family services expertise to expand access to evidence-based addiction care, strengthen the workforce, advance research, and support individuals and families across Georgia. Hazelden Betty Ford Foundation is a nonprofit addiction recovery organization with more than 1,600 employees, 17 treatment sites, and annual revenue of $190 million. It serves nearly 25,000 people annually and works across prevention, education, research, advocacy, and treatment. The organization describes itself as people-powered and identifies being a best place to work as a strategic goal.

Requirements

Bachelor’s degree in counseling, social work, psychology, human services, child development, family studies, or a related field; an associate degree plus five years of directly related experience may be considered.
At least three years of experience providing services to family members, caregivers, loved ones, or children affected by behavioral health or substance use challenges.
At least two years of experience in addiction treatment, recovery services, behavioral health, or a closely related field.
Demonstrated experience developing and sustaining external relationships with healthcare providers, behavioral health organizations, community partners, or other referral sources, including proactive outreach and ongoing relationship management.
Demonstrated experience facilitating groups, education, workshops, coaching, or family-focused programming.
Proficiency with electronic health records, customer relationship management or outreach tracking tools, Microsoft 365, virtual meeting platforms, and standard office technology.
Valid driver’s license and ability to travel throughout Georgia for site visits, conferences, presentations, and partner engagement.
Occasional evening and weekend work is required.
Current CPR certification or ability to obtain it within 30 days, if required for the assigned work setting; certification must be from the American Heart Association or the American Red Cross.
Must be commutable to Atlanta, Georgia, for this onsite opportunity.

Nice To Haves

Master’s degree in counseling, social work, marriage and family therapy, psychology, public health, or a related field.
Active professional credential or license appropriate to the assigned services and eligible for practice in Georgia, such as LCSW, LPC, LMFT, CADC, or comparable credential; independent clinical licensure may be required based on final scope and service assignment.
Current Georgia independent mental health license or advanced substance use disorder credential.
Experience with evidence-based family approaches for substance use disorders, including CRAFT, family systems, recovery management, or Twelve Step facilitation.
Established relationships with Georgia behavioral health, healthcare, recovery, education, legal, faith, or community-provider networks.
Experience in community engagement, business development, referral development, public speaking, conference presentations, or demand generation.
Experience working in an academic medical center, integrated care setting, or cross-organizational partnership.
Spanish fluency or other language skills that expand access for Georgia families.

Responsibilities

Provide family education, coaching, support, and in-person and virtual programming.
Develop and sustain referral relationships across Georgia to connect families and loved ones affected by substance use disorders with services.
Partner closely with AAG clinical and education leaders as an integrated member of the AAG care team.
Balance direct service delivery with community outreach, relationship development, public speaking, and demand-generation activities.
Deliver services and programming in the areas of family care and program delivery, statewide outreach and referral development, AAG care team integration and education partnership, and service innovation, quality, and outcomes.