Family Support Counselor

Victor Careers • Grass Valley, CA

1d

About The Position

The Family Support Counselor provides support services to individuals and families as identified in the designated program and/or individualized plan. The position works under the direct supervision of the assigned Supervisor and supports youth and families through a community-based, team-driven service model. Full training and mentorship are provided.

The counselor builds effective relationships with assigned clients while maintaining appropriate boundaries, manages a flexible community-based schedule, completes required service and administrative documentation within program time constraints, and participates as an active member of assigned treatment teams. Depending on program needs, the counselor may also coordinate with community agencies and resources, meet applicable client-service time standards, and complete other tasks assigned by a supervisor.

Requirements

• High school diploma or GED.
• No previous experience is required.
• Reliable transportation to travel to assigned client locations; if using a personal vehicle, meet the Agency’s driving requirements.
• Meet the Agency’s physical fitness standards and examinations.
• Willingness to complete tuberculosis and drug screening tests.
• Willingness to complete a personal background investigation conducted by the State of California.

Nice To Haves

• Previous direct-care experience with children and families in a mental health or social services setting.
• 60 college units, four years of experience, or a bachelor’s degree.
• Skills engaging and working with parents as partners and using a strength-based approach.
• Crisis and case management experience.
• Strong analytical and problem-solving skills.
• Previous experience working with the public and government agencies.
• Bilingual Spanish skills, eligible for additional hourly compensation.

Responsibilities

• Provide individual and family support services according to individualized plans, including referrals, advocacy, linkage and case management, support groups, educational support, transportation, home management assistance, recreational activities, and behavioral interventions and management.
• Engage assigned clients and develop relationships while maintaining appropriate boundaries.
• Effectively manage a flexible community-based schedule.
• Complete required documentation within Agency and program time constraints, including client contact forms, CANS, service activity summaries, data tracking, daily progress notes for mental health services, mileage documentation, and other administrative duties.
• Participate actively in assigned treatment teams and fulfill team responsibilities according to program needs, including working within a Teaming Model and serving as a liaison with community agencies and resources when needed.
• Meet the Agency service percentage standard reflecting expected time spent with clients, if applicable.
• Complete other assigned program operational tasks in accordance with supervisory directives.
• Travel to assigned client homes, schools, offices, and other locations.

Benefits

• Low-cost medical, dental, and vision coverage.
• Life insurance plan for employee and family.
• Nine paid holidays, PTO, and sick pay.
• Mental health day.
• Five bereavement days.
• Annual salary increases of 3%.
• Costco Gold Star membership.
• Retirement savings plan (403B).
• 100% employer-funded retirement plan.
• Employee Assistance Program.
• Mileage reimbursement at $0.76 per mile.
• Working Advantage discount program.
• Verizon Wireless discount.
• Tuition assistance.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED