Family Counselor

Alton • Alton, IL

11h • Onsite

About The Position

Brightpoint’s Family Counselor is a critical member of the Youth Services team, providing crisis intervention, follow-up crisis stabilization, and short-term counseling and case management to youth ages 11–23 and their families. The Youth Services program aims to preserve and reunify families, prevent youth from entering state child welfare or juvenile justice systems due to runaway or lockout situations, and prepare older youth for successful independent living.

The counselor meets with clients and families in their homes and other community-based locations to provide individualized services that strengthen relationships, address trauma, and build positive community connections. The role coordinates services with relevant providers and develops referral plans; completes thorough, timely documentation, including assessments and service notes, using a web-based client services platform; and provides after-hours support to remote field staff through an on-call rotation.

This is a full-time, salaried position serving the Southern location of Alton. The schedule is generally during business hours, with flexibility for evening appointments to accommodate clients’ schedules, and participation in an after-hours on-call crisis rotation is required. The salary range is $47,000–$51,000, with offers commensurate with experience. Brightpoint offers leadership development and one-on-one mentorship through Emerging Leaders, and is an approved agency for Public Service Loan Forgiveness (PSLF).

Requirements

• Master’s degree in Social Work, Counseling, or a related field; alternatively, a bachelor’s degree in a human services field and at least two years of related experience working with children and families.
• Valid driver’s license and insurance, and access to a reliable vehicle.
• Effective listening and trust-focused relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to participate in an after-hours on-call crisis rotation.

Nice To Haves

• Experience with high-risk youth and their families in crisis.
• Counseling experience or training.
• Ability to speak English and Spanish.

Responsibilities

• Provide crisis intervention and conflict resolution with youth and their families as needed.
• Provide individual and family counseling according to the program model.
• Provide comprehensive case management, including needs assessment, service planning, case coordination, service brokerage, community-resource linkages, and progress monitoring; recommend ongoing services when necessary.
• Establish trusting, nurturing, therapeutic relationships with clients and their families.
• Arrange or provide services needed to meet clients’ immediate needs.
• Assess youth and family functioning for safety, risk, and protective factors, and determine appropriate interventions.
• Develop service plans and goals with clients, obtain supervisory approval, and implement the plans.
• Analyze and evaluate progress toward service-plan goals and modify plans as needed to meet clients’ needs and goals.
• Provide psychoeducation on positive parent-youth interactions, problem-solving, adolescent development, and positive parenting.
• Coordinate services with relevant providers and develop appropriate referral plans.
• Complete thorough and timely documentation, including assessments and service notes, using a web-based client services platform.
• Provide after-hours support to remote field staff on an on-call rotation.

Benefits

• Medical, dental, and vision insurance.
• Three or more weeks of paid time off in the first year, including the week between Christmas and New Year’s Day; PTO increases with tenure.
• 11 paid holidays.
• Supplemental insurance options.
• 401(k) with employer match.
• Leadership development opportunities and one-on-one mentorship through Emerging Leaders.
• Eligibility to work for an agency approved for Public Service Loan Forgiveness (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level