Family Support Counselor

Victor Careers•Lake Elsinore, CA

About The Position

Victor Community Support Services is seeking compassionate, motivated Family Support Counselors to support youth and families through life's complexities. The agency provides full training, mentorship, and a team-driven environment. Under the direct supervision of the assigned Supervisor, the Family Support Counselor provides support services to individuals and families as identified in the designated program and/or individualized plan. Services may be provided to youth in 24-hour residential treatment and/or clients in community-based programs.

Requirements

  • High school diploma or GED.
  • No previous experience is required.
  • Reliable transportation to assigned client homes, schools, offices, and other locations; if using a personal vehicle, meet the agency's driving requirements.
  • Be physically and mentally fit in accordance with the agency's Personnel Policy: Physical Fitness Standards and Examinations.
  • Be willing to complete tuberculosis (TB) and drug screening tests.
  • Be willing to complete a personal background investigation conducted by the State of California.

Nice To Haves

  • Previous experience providing direct care services to children and families in a mental health or social services setting.
  • 60 college units, four years of experience, or a bachelor's degree.
  • Skills engaging and working with parents as partners and using a strength-based approach.
  • Crisis and case management experience.
  • Strong analytical and problem-solving skills.
  • Previous experience working with the public and government agencies.

Responsibilities

  • Provide individual and family support services in accordance with individualized plans, including referrals, advocacy, linkage and case management, support groups, educational support, transportation, home management assistance, recreational activities, and behavioral interventions and management.
  • Engage assigned clients effectively and develop relationships with appropriate boundaries.
  • Manage a flexible community-based schedule.
  • Complete required documentation within agency and program time constraints, including client contact forms, CANS, service activity summaries, data tracking, daily progress notes for mental health services, mileage documentation, and other administrative duties.
  • Participate as an active member of assigned treatment teams.
  • Assume assigned team responsibilities according to program needs, which may include working within a Teaming Model and serving as a liaison with community agencies and resources.
  • Meet the agency service percentage standard reflecting expected time spent with clients, if applicable.
  • Complete other assigned program operational tasks in accordance with supervisory directives.

Benefits

  • Low-cost medical, dental, and vision coverage.
  • Life insurance plan for employee and family.
  • Nine paid holidays.
  • Paid time off (PTO) and sick pay.
  • Mental health day.
  • Five bereavement days.
  • 3% annual salary increases.
  • Costco Gold Star membership.
  • Retirement savings plan (403B).
  • 100% employer-funded retirement plan.
  • Employee Assistance Program.
  • Mileage reimbursement at $0.76 per mile.
  • Working Advantage discount program.
  • Verizon Wireless discount.
  • Tuition assistance.
  • Employee referral bonus program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service