Family Services Specialist - DOH

Otsego County • Cooperstown, NY

1d

About The Position

The Family Services Specialist provides service coordination and case management to families of children with special needs. The role includes assessing needs, making referrals, planning services, and identifying and coordinating services documented in an Individual Family Service Plan (IFSP) for each client. The position works under the supervision of the Director of Public Health and performs related duties as required.

The specialist establishes IFSPs with family members, secures and coordinates services, helps families access services from other sources, and monitors whether planned services are delivered. The role also involves arranging alternatives when services are unavailable, counseling clients and families about progress and treatment, providing educational programs and demonstrations on basic health care techniques when possible, and maintaining records and preparing required reports.

Requirements

• Bachelor's degree in sociology, health, psychology, human services, education, nursing, or a closely related field, plus one year of experience in a community-oriented public or private agency adhering to prescribed standards; OR associate's degree in sociology, health, human services, education, nursing, or a closely related field, plus three years of such experience; OR graduation from an approved school of nursing, plus three years of such experience; OR an equivalent combination of training and experience.
• Coursework in a listed or closely related field may substitute for up to half of the required experience: three semester credit hours are equivalent to three months of experience. Transcripts may be submitted to support coursework.
• Possess a valid New York State driver's license and acceptable driving record at appointment, and maintain a valid New York State license throughout employment.
• Be able to satisfy the travel requirements of the position throughout employment.
• Good knowledge of family-focused, culturally competent early intervention services and counseling principles.
• Good knowledge of personal, social, emotional, and health care problems and needs of children and their families.
• Good knowledge of community service-oriented programs and services available.
• Ability to evaluate and work with other agencies in providing services.
• Ability to prepare reports and maintain records.
• Good judgment and initiative.

Responsibilities

• Establish an Individual Family Service Plan (IFSP) with family members and determine short- and long-term services needed to assist the client and family.
• Secure services identified in the IFSP.
• Assist clients and families in obtaining services through other sources.
• Monitor and evaluate the plan received by the family to verify that services are provided.
• Work with children and families to provide alternative services when services are unavailable.
• Counsel individuals and families about the client's progress, treatments, and related matters.
• Provide educational programs and demonstrations on basic health care techniques to clients and families whenever possible.
• Keep and maintain records and prepare required reports.
• Perform related duties as required.

What This Job Offers

• Job Type: Full-time