Family Services Coordinator

National Youth Advocate Program•New Philadelphia, OH

About The Position

Under the general supervision of the Clinical Supervisor or designee, the Family Services Coordinator works to make a meaningful difference in the lives of children and families served. The role works closely with youth, families, foster parents, and community partners, providing advocacy and support toward the goal of living safely and successfully in the community. The coordinator provides community-based and in-home services, coordinates and monitors supports, and helps youth and families make progress toward written plan goals. The position requires daily travel and availability to work two evenings per week until 7:00 PM, as well as flexibility to work non-traditional hours in service of families and persons served.

Requirements

Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
Valid professional license as required and acceptable under state or contract regulations.
Willingness to work flexible and non-traditional hours in service of families of origin and persons served.
Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
Capacity to remain objective and professional in all areas of job function.
Demonstrated tolerance and respect for the ideas and actions of others.
Capacity to work effectively with and be respectful and sensitive toward people from various cultural, socioeconomic, ethnic, religious, and racial backgrounds.
Proficiency using desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as word-processing, spreadsheet, and database software.
Valid driver’s license.
Reliable personal transportation.
Good driving record.
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.

Nice To Haves

Two years of work experience providing direct services to youth and families is strongly preferred.

Responsibilities

Actively support, represent, and extend the organization’s mission, vision, and values.
Be available to work two evenings each week until 7:00 PM.
Provide in-home supportive services, transportation, parenting education, counseling, community resource referrals, advocacy, and other social service interventions to youth and families, meeting or exceeding established outcomes thresholds.
Travel daily to provide community-based services to and on behalf of youth and families in compliance with organizational, contract, and regulatory requirements.
Complete all required documentation and training in a timely manner.
Coordinate and monitor community services for youth and families, including mental health, medical, educational, psychological, vocational, and social services.
Regularly review and modify youth-based plans to support consistent progress toward written plan goals.
Establish and maintain strong relationships with assigned foster parents and families of origin.
Assist with family reunification and/or stabilization efforts with the youth’s primary family or another permanent living arrangement consistent with the youth’s case plan.
Provide safety assessment, crisis response, and behavioral stabilization services as required to assure youth safety and stability.
Consistently achieve established productivity thresholds.
Participate in Continuous Quality Improvement activities monthly or quarterly.
Actively participate in the weekly supervision process.