The Family Service Manager monitors ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) and health practices and coordinates family services. The role promotes family wellness, builds community partnerships, and serves as a liaison among programs, classrooms, and home settings in matters involving family engagement, child development, and mental health services. The manager works in accordance with Head Start Program Performance Standards, applicable local, state, and federal guidelines, agency policies, and applicable laws. The position supervises and supports family service staff, oversees the coordination and delivery of family services, and develops reporting systems that provide management with information about ERSEA, family goal setting, services provided, and other requested matters. The manager monitors compliance through electronic data management systems, communicates with parents to encourage active participation and provide crisis intervention, participates in program planning and evaluation, and assists with the election process for the program’s Governing body. Other duties may be required.
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Job Type
Full-time
Career Level
Manager