Early/Head Start Corona Center Based- Family Service Manager
About The Position
The Family Service Manager monitors ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) and health practices and coordinates family services. The role promotes family wellness, builds community partnerships, and serves as a liaison between programs, classrooms, and home settings in the areas of family engagement, child development, and mental health services. The position requires a strong understanding of Head Start Program Performance Standards and applicable local, state, and federal guidelines. The manager supervises and supports family service staff, develops systems for reporting on ERSEA, family goal setting, and services provided, and monitors compliance using electronic data management systems. The manager also maintains communication with parents to encourage program involvement and participation and to support crisis intervention, participates in program planning and evaluation, and assists with elections for the program’s Governing body.
Requirements
- Bachelor’s degree in Human Services or a related field.
- Five years of experience working in Human Services, Psychology, or a related field.
- Coursework in principles of social work, child development, counseling, and/or psychology.
- Proficiency in Microsoft Office products.
- Ability to plan and carry out assignments independently.
- Ability to prioritize, adhere to timelines, and multitask.
- Willingness and skills to handle sensitive family situations in a non-threatening and professional manner.
- Ability to support families who predominantly speak Spanish or Bengali; support in other languages may be required depending on client needs.
- Strong understanding of Head Start Program Performance Standards and applicable local, state, and federal guidelines.
Responsibilities
- Monitor ERSEA and health practices.
- Coordinate family services, promote family wellness, build community partnerships, and serve as a liaison between programs, classrooms, and home settings regarding family engagement, child development, and mental health services.
- Supervise and support family service staff, including managing the direction and coordination of the family services they provide.
- Develop systems for preparing and submitting reports to the management team about ERSEA, family goal setting, services provided, and other requested information.
- Monitor compliance using electronic data management systems.
- Maintain communication with parents to support active program involvement and participation and provide crisis intervention.
- Participate in program planning, implementation, and evaluation as part of the team management functions.
- Assist in facilitating the election process for the program’s Governing body.
- Perform other duties as required.
- Carry out responsibilities in accordance with federal, state, and local requirements, agency policies, and applicable laws.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
