Family Resource Specialist

Children's Institute•Los Angeles, CA

1d•$24 - $29

About The Position

The Family Resource Specialist (FRS) builds and maintains ongoing supportive relationships with families enrolled in home visiting services. The role provides support and resources tailored to families’ needs and assists with enrollment and recruitment activities. The position works primarily in an office and travels to community locations, family homes, and CII sites according to program and family needs; travel to sites and community locations is required for more than 50% of the time. Some weekend and afternoon/evening work may be required. The role has no supervisory responsibilities. The Family Resource Specialist participates in recruitment and enrollment, supports socialization groups and program implementation, and may assist with caseload management during a Home Visitor’s extended leave. The role maintains confidentiality, provides data for program reports, and develops working knowledge of the cultural differences, practices, and values of client families to better understand their needs and provide appropriate services. Compensation is listed as $23.88–$28.66 USD. The employer states that actual compensation depends on factors permitted by law and that new hires will be offered the starting point of the range. Employment is contingent on required immunizations or declination, education verification, reference checks, fingerprint background clearance, drug and alcohol screening, and tuberculosis screening.

Requirements

At least 1 year of experience in programs offering child and family assessment services, home visiting services, early intervention services, direct work with children ages 0 to 5, parent education services, family support and referral services, or similar experience.
Associate degree in early childhood education, social work, psychology, child development, or a related field.
Valid driver’s license and state-required auto insurance.
Reliable transportation to and from worksites.
Travel extensively to sites and community locations, more than 50% of the time.
Basic knowledge of computer programs in a Windows environment, including Word, Excel, PowerPoint, and email.
Excellent verbal and written communication skills.
Sensitivity to the cultural and socioeconomic characteristics of the service population.
Punctual and dependable attendance.
Understand CII’s basic philosophy and participate in carrying out its mission.
Maintain patient privacy, including confidentiality, the integrity and availability of PHI, and limiting its use or disclosure to authorized individuals and entities.
Complete required training: New Hire Orientation, AB-1343 Sexual Harassment Prevention, Mandated Reporter, Timekeeping & Attendance, CPR/First Aid, and LABBN/HFA Trainings.

Nice To Haves

Bachelor’s degree in child development, early childhood education, psychology, social work, or a similar discipline from a four-year university.
Spanish/English bilingual ability.

Responsibilities

Participate in ongoing recruitment through community outreach, presentations, and resource fairs, and follow up on recruitment activities.
Support enrollment by completing intake visits with Home Visitors and helping families access resources or referrals identified during the first home visit.
Support the planning and implementation of socialization groups.
Complete administrative tasks supporting program implementation, including ordering materials, printing documents, and organizing program resources.
Assist with caseload management when a Home Visitor is on extended leave to help ensure families receive consistent support and services continue without interruption.
Travel to community locations, family homes, and CII sites based on program and family needs.
Maintain confidentiality and handle highly sensitive information, including protecting patient privacy and safeguarding Protected Health Information (PHI).
Provide data for program reports as required.
Develop, maintain, and use working knowledge of client families’ ethnic and cultural differences, practices, and values to understand needs and provide appropriate services.
Participate in and conduct performance quality improvement activities according to designated role and responsibilities.
Perform other duties and special projects as assigned.

Benefits

Generous paid PTO, 10 paid holidays, and closure between Christmas and New Year.
Medical, dental, and vision insurance for eligible employees and qualified dependents.
403(b) retirement plan with employer contribution for eligible employees.
Up to $4,500 in tuition reimbursement per calendar year.
Eligibility for the Public Service Loan Forgiveness program.
Flexible Spending Account (FSA) and Health Savings Account (HSA).
Employer-paid life and AD&D insurance.
Voluntary supplemental insurance.
Opportunity for growth and advancement.
Professional development and continued training.
Company-sponsored team-building events and activities.