Family Resource Specialist

Chsfl•Tallahassee, FL

2d•Onsite

About The Position

The Family Resource Specialist designs and implements a local system of family involvement so that families have access to support, information, and training. Overall, the Family Resource Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community, and early childhood solutions for children and families.

Requirements

High School Diploma or GED equivalent, required.
Must be a parent or caregiver of a child who has received early intervention services or would have been eligible for Early Steps services.
Knowledge of EARLY STEPS PROGRAM | COMMUNITY RESOURCES
Skills and Proficiency in: Planning, project management, organization and time management
Skills and Proficiency in: Oral and written communication, including presentation and platform
Skills and Proficiency in: Collaboration, teamwork, consulting, facilitation, coaching and mentoring
Skills and Proficiency in: Computer systems and MS Office, including Word, Excel and Outlook
Ability to: Coordinate networking opportunities for families (i.e. playgroups).
Ability to: Interact with diverse cultures.
Ability to: Complete home visits.
Ability to: Perform at a high level of autonomy, with general supervision.
Ability to: Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
Ability to: Commit to providing high customer satisfaction with positive service delivery results.
Ability to: Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
Ability to: Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
Ability to: Demonstrate the behaviors of our CHS Common Bond Values.
Ability to: Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Nice To Haves

Bachelor’s Degree, from an accredited university, in Human Services related field, preferred.
Florida Driver’s License within 30 days from hire required, with daily access to a reliable and insured vehicle.

Responsibilities

Design and implement a local system of family involvement so that families have access to support, information and training.
Facilitate networking opportunities for families.
Work closely with local and state organizations to keep abreast of and share current topics and initiatives.
Actively research specific information on local resources and provide this information to families.
Assist in maintaining lending library.
Represent the families’ interest at community and statewide events, forums and meetings.
Disseminate materials created by the local and state Early Steps offices.
Participate in conference calls, teleconferences, trainings, meetings and other statewide activities as established by the local and state Early Steps (ES) offices.
Assist in the coordination of the Family Participation Surveys distributed by the Early Steps state office; conduct local surveys as necessary.
Create and conduct trainings for families based on local family needs.
Provide training to ES administrators, service coordinators, and providers regarding best practices for working with families within the ES system.
Conduct training as mandated by the ES state office.
Create and distribute quarterly newsletter to families and partners regarding upcoming trainings, networking opportunities, initiatives, etc.
Participate in the development and revision of local policies and procedures within local Early Steps offices.
Provide community resource information quarterly to the Director of Central Directory.
Develop an Annual Action Plan and submits semi-annual updates to the local and state Early Steps offices.
Conduct training for Early Steps administrators, service coordinators, and providers on the best practices for working with Early Steps System families.
Contribute to a positive, engaging work environment.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training and education, as well as the quality process.
Comply with CHS’s code of conduct, policies, procedures and other obligations.
Assist with training other team members and providing back up when necessary.
Pick up projects on the fly; perform other duties as assigned from time to time.
Demonstrate the CHS Common Bond values in the performance of all job duties.