Family Resource Specialist

NEBRASKA CHILDRENS HOME SOCIETY INCNorth Platte, NE
$21 - $25Hybrid

About The Position

The Family Resource Specialist will provide prenatal and parenting education and support for parents and their children (birth - 5 years) through one on one visits in the home, frequency based on assigned level. This role involves engaging in direct service tasks, including planning lessons, maintaining records, driving to appointments, conducting remote visits, researching community resources, and responding to emergencies. The specialist will also collaborate with other agencies and service providers to advocate for families, participate in family engagement efforts, and attend various meetings. Supplemental duties include completing necessary training, fostering a team atmosphere, and representing the agency positively. Flexibility with the work schedule is expected, with some evening or weekend work required.

Requirements

  • High School Diploma or equivalent required.
  • Associate's degree or 3-5 years related work experience required.
  • Strong direct service professional skills.
  • Commitment to empowering others to solve their own problems.
  • Belief in a nurturing family as the ideal environment for a person and that people have the capacity to grow and change.
  • Ability to develop respectful relationship with persons served to help them gain skills and confidence.
  • Ability to work collaboratively with coworkers and other professionals.
  • Ability to maintain a helping role, intervene appropriately to meet service goals, and set appropriate limits.
  • Experience working with families with trauma history.
  • Required knowledge and skills in the breadth of child welfare issues and services and the functioning and processes of advocating for families and children within the system.
  • The needs of neglected, abused and exploited children and adults, Family functioning and experience in or familiarity with child development.
  • Skill in working with families who may not engage in services easily.
  • Ability to analyze and make recommendation regarding individual cases and individual staff issues, and (frequently simultaneously) to analyze and apply larger, systemic issues.
  • Ability to make independent decisions and act accordingly, or with minimal support from supervisor.
  • Ability to work autonomously and make appropriate decisions in crisis situations.
  • Strong verbal, written and interpersonal communication skills.
  • Transportation and insurance that meets agency requirements.
  • Successfully complete a defensive driving course sanctioned by the National Safety Council.
  • Have no more than three points assessed against his/her Nebraska driver’s license or meet a comparable standard in the state in which she/he is licensed to drive.
  • Ability to interact with clients with sensitivity and responsiveness to cultural and socioeconomic characteristics in the service population.
  • Ability to work in adverse conditions; bugs, rodents, odors, etc.
  • Ability to read, analyze and interpret forms, documents, evaluations and procedure manuals.
  • Ability to respond to inquiries and possible complaints from clients and other providers.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instruction.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
  • The employee must occasionally lift and/or move up to 35 pounds.
  • Ability to work extensively with clients.
  • Corrected hearing and vision within normal range.
  • Ability to safely operate a vehicle.

Nice To Haves

  • Bachelor’s degree in Social Work or related field preferred.

Responsibilities

  • Provide one on one visits in the home, frequency based on assigned level, using the curriculum to educate and support parents regarding prenatal education (healthy pregnancy, child birth), breastfeeding, parent/child interactions, child development, safety, sexual health/family planning and parent/child health.
  • Utilize the curriculum to plan individual lessons for each family.
  • Complete paperwork and digital record keeping including, documentation, assessments, monthly service plans/progress reports, transition plans, and discharge summaries.
  • Drive to and from home-based appointments and occasional client transport.
  • Utilize technology to conduct home visits via Zoom, Facetime, or phone as necessary and appropriate.
  • Attend community meetings on behalf of families or the agency.
  • Research and know community resources to refer families.
  • Respond to participant emergencies in person within appropriate time frames.
  • Collaborate with other agencies, service providers, and informal supports including case managers, therapists, and relatives to advocate on behalf of families.
  • Respond to family referrals to conduct parent surveys as assigned within appropriate time frames.
  • Initiate contact with families when assigned as Family Resource Specialist within appropriate time.
  • Participate in family engagement efforts to get and keep families actively involved in the program.
  • Participate in supervision sessions once a week for at least 1 ½ hours.
  • Attend and participate in various HFA team, Children and Family Center building, and agency employee meetings.
  • Collect statistics and implement CQI procedures as defined by program assignment.
  • Complete training necessary to perform position and necessary for professional growth.
  • Facilitate a team atmosphere by working in partnership with other agency staff and promote a positive working environment.
  • Represent the agency and programs in a positive manner to clients, community organizations and the public in general.
  • Show flexibility with work schedule (to be determined by supervisor); some evening or weekend work will be required.

Benefits

  • 9 paid holidays each calendar year
  • Generous and flexible vacation
  • 5 well-being days each year
  • Additional paid time for sick, bereavement, or new child leave needs
  • NCHS contributes 5% of your salary after one year of employment towards your 401k; full vestment after 5 years.
  • Referral bonuses for employees who refer qualified candidates
  • Medical, dental, vision, disability, and life insurance
  • 5 free counseling sessions each year through our Employee Assistance Program (EAP)
  • Career development
  • Telecommuting - as long as you can commute to a regional office, if necessary, you can work from anywhere!
  • Most jobs can be completed somewhat or entirely remotely. You choose your environment!
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