Family Resource Specialist

HEALTH CONNECT AMERICA, INCFort Mill, SC
Hybrid

About The Position

Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Requirements

  • Bachelor's degree in a related field of social work, psychology or behavioral science.
  • Valid driver’s license, auto insurance and access to a vehicle.

Responsibilities

  • Manage an assigned caseload of referrals and provide services in accordance with referral requirements, assessments, and established objectives.
  • Engage children, families, and caregivers in service delivery and treatment planning.
  • Assess client and family needs and identify appropriate interventions to support safety and desired outcomes.
  • Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
  • Continuously assess and refine service strategies, ensuring that each intervention moves clients closer to their personal transformation and wellness goals.
  • Meet with designated clients for the prescribed number of hours, days, or contacts per week in accordance with program requirements.
  • Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
  • Attend court hearings and provide testimony as required.
  • Master the art of professional documentation, where your meticulous record-keeping becomes a critical tool in supporting client progress, maintaining organizational excellence, and ensuring the highest standards of care.
  • Transport clients using a personal vehicle, as necessary and in accordance with policy.
  • Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Benefits

  • Flexibility in scheduling
  • Employee Assistance Program (EAP) with 8 mental health counseling sessions annually
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Other voluntary insurance products
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work
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