Family Resource Specialist

The Centers•Cleveland Heights, OH

91d

About The Position

The Family Resource Specialist serves as a liaison among families, The Centers’ staff, the Division of Children and Family Services (DCFS), and other agencies supporting fragile families. The specialist builds positive relationships with individuals seeking services through the Heights Suburban Collaborative program and connects them with responsive resources and programs that address identified needs. Knowledge of community resources supports families as they navigate service systems, promoting stability and helping reduce the risk of child maltreatment. The role also provides reception and administrative support for the Heights Suburban Collaborative program, supports the Foster Care Cluster, coordinates Family and Children First Council referrals and applications, and maintains relationships and agreements with community partners. The Centers provides health, family, and workforce services at 11 locations throughout Greater Cleveland.

Requirements

Associate degree in a human-services-related field.
Availability to work flexible hours, including evenings and weekends.
Working knowledge of individual growth and development stages and family dynamics.
Valid Ohio driver’s license.
Ability to identify suspected child abuse or neglect and report it as a mandated reporter.
No record of child abuse or moral turpitude, as determined by a fingerprint-based background check.

Nice To Haves

Bachelor’s degree in a human-services-related field.

Responsibilities

Connect families and interested individuals to The Centers’ integrated service model and community resources; provide linkages or referrals based on need.
Perform front desk and reception duties supporting the Heights Suburban Collaborative program.
Provide staff support to the Foster Care Cluster as required by contract deliverables.
Maintain and organize supplies and program-related purchases.
Coordinate all aspects of the Family and Children First Council referral and application process.
Maintain, organize, and provide direct-service support for the monthly Collaborative meeting as required by contract deliverables.
Establish cooperative relationships with local agencies, businesses, and community organizations.
Maintain current Community Partnership agreements.
Identify, contact, and support prospective foster or adoptive parents in completing licensure.
Perform other duties as assigned.