Family Resource and Support Specialist (FRSS)

One Brooklyn Health•New York, NY

About The Position

The Family Resource and Support Specialist (FRSS) provides home-based, culturally responsive services to expecting families and parents of newborns who may be at risk for poor health, challenges in child and family development, financial insecurity, or child abuse. The position aims to support positive parent-child relationships, improve child and family health and development, strengthen family functioning, and prevent child abuse and neglect. The FRSS delivers intensive home-visiting services, assesses family needs, develops service and goal plans collaboratively with families, conducts perinatal depression and child development screenings, and connects families to health and community resources addressing maternal and child health needs. The role supports an average caseload of 20 families and requires field work, primarily in family homes.

Requirements

Minimum of a high school diploma or equivalent.
Experience working with high-risk families in a community setting and some child-care or parenting experience.
Knowledge of infants and child development.
Ability to be non-judgmental and establish trusting relationships.
Acceptance of individual differences and the experience and humility to work with culturally diverse families.
Willingness to engage in building reflective capacity.
Knowledge of community resources.
Good problem-solving and practical skills.
Microsoft Word skills.
Good writing, data entry, and time management skills.
Availability for some evenings, weekends, and occasional overnight travel.
Ability to work in the field at least 3–4 days per week, conducting in-home assessments and attending community initiatives.
Ability to stand for prolonged periods, reach, and walk throughout the working day; stoop, bend, lift, and carry items weighing up to 25 pounds.

Nice To Haves

College coursework preferred.
Infant mental health endorsement preferred.

Responsibilities

Initiate and maintain regular contact with families, primarily in their homes, including some evenings and weekends as necessary.
Establish trusting relationships with families.
Conduct the HFNY standardized assessment and service planning.
Support an average caseload of 20 families.
Provide prenatal, parenting, and other health education.
Help families strengthen parent-child relationships using an approved parent-child interaction tool and evidence-based curriculum.
Help parents improve their skills to optimize the home environment for the child’s well-being and safety.
Conduct developmental screenings and provide in-home activities that promote healthy child development, including referrals for EIP as needed.
Assist families with making and attending health and human service appointments, including activities related to employment and educational goals.
Participate in the coordination and facilitation of special events and group activities for parents and children.
Engage in weekly reflective supervision and team meetings.
Participate in outreach and other efforts to educate the community about the program.
Attend all Hospital and HFNY trainings within required timelines.
Document activities in accordance with Hospital and HFNY requirements and timelines.
Perform additional duties as assigned.