Family Practice Medical Assistant

Mercyhealth•Rockford, IL

14h•Onsite

About The Position

Mercyhealth is seeking a Family Practice Medical Assistant to join their team. This role involves direct patient care, administrative tasks, and supporting clinic operations. The Medical Assistant will be responsible for patient intake, assisting with examinations and treatments, managing appointments, handling patient inquiries, and maintaining patient records. The position requires a strong understanding of medical procedures and excellent communication skills. Mercyhealth is an integrated health system committed to providing exceptional, coordinated care across its facilities.

Requirements

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA).
Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology is a required competency to perform medication administration.

Nice To Haves

Experience in a program with a clinical rotation preferred.

Responsibilities

Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.