Family Outreach Assistant

Cesar Chavez Foundation • Fresno, CA

61d • $17 - $17

About The Position

The Family Outreach Assistant supports the team in enrolling and retaining eligible students in learning programs. The role focuses on family engagement and requires effective communication with families, as well as supporting student recruitment, enrollment, and retention. The assistant communicates with families from an assigned student list by phone and text, documents interactions, and maintains call logs and attendance records. The position may require travel within a 100-mile radius of Fresno, California, to deliver or collect student materials and equipment. Other duties may be assigned to support program sites. This is a part-time role with variable hours, ending no later than 6:30 p.m.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience in family engagement, community outreach, customer service, or educational program support.
• Experience working with diverse communities and communicating effectively with families, preferably in an educational or youth-serving setting.
• Bilingual English/Spanish skills.
• Basic computer skills and proficiency with applications such as Microsoft Excel, Google Workspace, Zoom, and data-entry systems.
• Valid California driver's license and reliable transportation for local travel.
• Strong verbal and written communication skills, organizational abilities, flexibility, reliability, and a positive attitude.

Nice To Haves

• Associate's degree or some college coursework in education, social work, communications, or a related field.
• Experience with student recruitment, enrollment, or retention efforts is highly desirable.

Responsibilities

• Communicate with families from an assigned student list through calls and text messages.
• Collect, document, and enter communication notes with families accurately.
• Create and maintain detailed call logs and attendance records using Excel.
• Support outreach efforts to recruit, enroll, and retain students in the program.
• Travel, as required, within a 100-mile radius of Fresno, California, to deliver or collect student materials and equipment.
• Perform other duties as assigned to support program sites.
• Manage multiple tasks and priorities while meeting tight deadlines.
• Work independently and demonstrate accountability and responsibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED