Family Engagement Liaison (284912)

Phoenix Union High School District 210•Phoenix, AZ

2d•Onsite

About The Position

The Family Engagement Liaison coordinates with the school, Family and Community Engagement Coordinators, and the Family and Community Engagement Manager to support family engagement efforts. The role collects, maintains, and inputs information about students who qualify for and receive student services. It serves as a direct link to parents and guardians to increase engagement and improve students’ academic achievement and social-emotional well-being, and provides support for the District’s bus and lunch program. The Liaison supports parent and guardian engagement activities, connects families with relevant staff and programs, helps with enrollment and eligibility processes, and monitors participation in services. The role also maintains records, prepares reports, performs clerical and data-entry tasks, and may conduct home visits with other liaisons. Work takes place across campuses and student residences in Maricopa County, both indoors and outdoors, with exposure to hot and cold temperatures. Flexible hours may be required, and the role may require lifting up to 40 pounds.

Requirements

High school diploma or GED equivalent.
One year of experience working with families and high school students from diverse backgrounds.
Valid Arizona State Driver’s License.
Arizona Department of Public Service IVP Fingerprint Clearance Card.
Knowledge of state, federal, and/or District policies, rules, regulations, guidelines, and procedures for awarding eligibility.
Ability to maintain accurate records, logs, and filing systems.
Skill in researching and compiling data for reports, presentations, and technical documents.
Skill in planning, prioritizing, and completing assignments with minimal supervision.
Ability to understand, explain, and apply relevant rules, regulations, policies, and procedures.
Ability to operate office equipment and computer software.
Ability to follow verbal and written instructions and procedures.
Effective verbal and written communication skills.
Ability to provide excellent customer experiences and interact tactfully and courteously with the public.
Commitment to creating and sustaining a thriving learning and working environment for students and staff.
Ability to establish and maintain effective working relationships.
Ability to use initiative within organizational policies, procedures, and guidelines.
Ability to maintain confidentiality when handling highly sensitive information.
Physical ability to perform the essential functions of the position; may be required to lift objects weighing up to 40 pounds.

Nice To Haves

Fluency in the language of the target population served.

Responsibilities

Collaborate with the regional Family and Community Engagement Coordinator and Manager to plan and implement parent and guardian workshops, events, meetings, and activities.
Provide parental support to remove barriers to learning and assist families with goal setting, advocacy skills, and social-emotional learning skills.
Connect parents and guardians with appropriate staff, teachers, or programs to support students’ academic and social-emotional success.
Respond to eligible students’ or households’ questions and requests about information, eligibility, and problem resolution.
Assist parents and guardians with enrollment, including processes requiring eligibility or an application or acceptance, and help connect students to extracurricular activities.
Distribute, collect, and review student applications, intakes, and assessments to determine aid eligibility and make awards in accordance with state, federal, and District policies.
Monitor eligible students’ ongoing participation eligibility and services.
Encode eligible students’ breakfast and lunch tickets as required to maintain the District’s Provision Two status.
Maintain accurate records and follow guidelines and procedures authorized by District policy and state and federal agencies.
Collaborate with the Community Liaison and/or Student Liaison on home visits to provide support and deliver food, resources, and information.
Prepare required reports.
Perform general clerical functions and help maintain student folders.
Support the dissemination of information to parents and guardians.
May enter required forms from the PXU student handbook into the student information system.
Demonstrate courteous and professional conduct when interacting with students, parents, visitors, and school staff; maintain confidentiality; follow Governing Board Policies; and perform other related duties as assigned.