Family Concierge/Liaison

Parker Jewish Institute for Health Care and Rehabilitation•Queens, NY

About The Position

Parker Jewish Institute for Health Care and Rehabilitation is seeking a Family Concierge/Liaison to join its Social Work team. The role involves making rounds of the facility, greeting families, and offering assistance. The Family Concierge is a key point of contact for families visiting the Institute and serves as a liaison among families, patients or residents, and the rest of the care team.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.

Nice To Haves

  • College degree preferred.
  • Prior experience in a hospital or nursing home, or a healthcare background.
  • Bilingual in another language.

Responsibilities

  • Make rounds of the facility.
  • Greet families and offer assistance where needed.
  • Serve as a point of contact and liaison between families, patients or residents, and the care team.

Benefits

  • Friendly, collaborative team environment and career growth opportunities.
  • Training and clinical education.
  • Accessibility via public transportation.
  • Free on-site parking for staff.
  • On-site cafeteria offering breakfast and lunch.
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