Family Connector (Mental Health Services)

Vinfen•Hyannis, MA

About The Position

The ACCS Family Connector supports adults with psychiatric conditions and the family members, friends, and community members they identify as supports. The role helps each person served build a stable support network and develop the life skills needed to live independently. Services include outreach, information, referrals, and direct support. The Family Connector delivers Treatment Plan interventions focused on skills building, including activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation. When appropriate, the role involves family and friends in the person’s life and Treatment Plan interventions by fostering a welcoming environment, orienting supporters to ACCS services, and engaging them in helping the person served meet ACCS goals. The Family Connector also serves as the primary liaison between additional team services and creates and maintains the team’s Family Advisory Council.

Requirements

Bachelor’s degree in human services, a master’s degree in human services, or extensive direct-care experience is preferred.
Two to three years of experience working with adults with psychiatric conditions.
Access to an operational and insured vehicle and willingness to use it to transport a person served.
U.S. driver’s license held for at least six months.
At least 21 years of age.
Ability to pass CORI, driving record, reference, educational and professional licensure checks, and a multi-state background check.
Ability to obtain CPR and First Aid certification within two weeks of employment and MAP certification within 150 days of employment.
Caregiver experience with a youth or adult with special needs, preferably a person with a psychiatric condition.
Meet one of the following education and experience combinations: bachelor’s degree in a human services field from an accredited school and one year of experience working with children, adolescents, TAY, or adults; associate’s degree in a human services field from an accredited school and one year of such experience; or high school diploma/GED and two years of such experience.
Experience navigating family-serving systems and teaching family members involved with those systems.

Nice To Haves

Bilingual or bicultural ability.
Lived experience of psychiatric conditions.
Master’s degree in human services or extensive direct-care experience.

Responsibilities

Provide outreach, information, referrals, and direct support to adults with psychiatric conditions and their identified supports.
Deliver Treatment Plan interventions focused on skills building, including activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation.
Involve family members and friends in the life and Treatment Plan interventions of each person served when appropriate.
Foster a welcoming environment in which families and supporters are respected and valued.
Orient families and supporters to services their loved one may receive from ACCS and engage them in helping the person served meet ACCS goals.
Act as the primary liaison between additional team services.
Create and maintain the team’s Family Advisory Council.
Transport persons served using an operational, insured vehicle.

Benefits

Employer-sponsored retirement plan requiring no employee contribution and an employee-funded 403(b) plan.
Medical, dental, and vision plans for employees scheduled to work 30 hours per week or more, with an employer contribution toward medical insurance.
Employer-paid life, accidental death and dismemberment, and long-term disability insurance.
Employer-paid short-term disability insurance, with an option to purchase additional voluntary short-term disability insurance.
Health and dependent-care flexible spending reimbursement accounts.
Voluntary term life, whole life, accident, and critical care insurance.
Paid time off for employees scheduled to work 20 hours or more per week: 15 vacation days, 11 paid holidays, 10 sick days, and 3 personal days per year.
Educational assistance and remission programs.
Employee referral bonus of $500 with no annual cap.
Discounted YMCA memberships and movie tickets.