Family & Community Engagement Manager (3103)

Lutheran Services Florida • West Palm Beach, FL

5d

About The Position

Lutheran Services Florida (LSF) is seeking a talented Family & Community Engagement Manager who wants to make an impact in the lives of others. This role is responsible for all federal requirements in the area of Family, Parent and Community Engagement, including the supervision of Family Partnership Agreements and Parent Involvement for families. The position focuses on parent involvement, male involvement activities, family support services, case management, transition services, and partnerships with community agencies. The manager leads outcomes and accountability, including supervision of Family Engagement staff, services, and programming, and provides oversight for enrollment, recruitment (ERSEA) activities. This role also participates in all Head Start/Early Head Start Quality Assurance efforts.

Requirements

• Must be 21 years of age.
• Bachelor’s degree from an accredited college or university in Early Childhood Development, Social Work, Human Services, Public Administration or Public Health required.
• Five years of relevant experience working with children and families required.
• Three years of staff supervisory experience required.
• Knowledge of HS/EHS performance standards.
• Math skills needed to calculate figures and amounts such as discounts, percentages and overtime.
• Computer skills to produce and interpret graphs, charts, spreadsheets and other mathematical reports.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; make recommendations and develop implementation strategies.
• Ability to communicate effectively verbally and in writing.
• Ability to interpret agency, federal and state laws pertaining to the program.
• Ability to speak before groups of individuals and to lead employees and volunteers.
• Ability to plan and direct activities to write goals and objectives.
• Ability to direct the work of others.
• Exceptional organization skills and attention to detail are required.
• Must be able to meet designated deadlines.
• Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
• Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.

Nice To Haves

• Master’s degree preferred.
• Previous Head Start experience preferred.
• Bilingual preferred: English/Spanish or English and other languages present in the local area.

Responsibilities

• Manages Parent Involvement activities including implementing a program for fathers and ensuring parent center activities occur throughout the agency.
• Supervises Supervisors and leads Family and Community Engagement staff in developing partners with parents, engaging the community, and meeting ERSEA requirements.
• Prepares and presents performance appraisals and professional development plans in a timely manner, taking corrective action as needed.
• Assists with the development of the School Readiness Plan with key partners in the Early Childhood and Quality Assurance teams.
• Serves on advisory boards including Health, Disabilities Family Services, and other community-related advisory boards to provide support for the Head Start Grantee.
• Supervises the delivery of the Family Development Credential and additional credentialing for Family Engagement staff.
• Manages all service area budgets and ensures the section completes timely reporting.
• Responsible for the delivery and management of all services and its contracts.
• Analyzes community assessment information and facilitates planning efforts to determine design options, recruitment efforts, and enrollment guidelines for Head Start (HS), and Early Head Start (EHS).
• Provides input and solutions to develop and/or revise ERSEA systems, policies, and procedures.
• Oversees and facilitates the ERSEA Committee.
• Evaluates, designs, and monitors systems to process enrollment applications, including determination of eligibility and selection criteria.
• Confirms eligibility for new and participating families.
• Attends all workshops and meetings as deemed necessary by the Director of Comprehensive Services or the Head Start Director.
• Attends all required staff and parent meetings and activities.
• Maintains strict confidentiality with respect to HS/EHS children, families, and staff in accordance with established policies and procedures.
• Performs other related duties as assigned.
• Acts as a team player with co-workers and central service office staff.
• Ensures cost-effective program operations.
• Ensures adherence to agency policies and management practices.
• Provides effective staff management and leadership.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager