Family Case Manager
About The Position
Looking for meaningful work that transforms lives? As an In-Home Family Services Specialist, you’ll support families in their own homes—helping them build stronger relationships, develop parenting skills, and overcome challenges. Your guidance can keep families together and give children the foundation they deserve. Make a Difference in a Child’s Life – Become an In-Home Family Services Specialist in Council Bluffs, IA! Starting Pay: $20.50–$23.50/hr Full-Time or Part-Time: Full-Time Shifts: Includes early mornings, evenings, weekends, and on-call hours Why Work at Boys Town? At Boys Town, you’re not just starting a job—you’re joining a mission. We’ve been helping children and families thrive for over 100 years, and we want you to be part of that legacy. Here’s what you can expect: Comprehensive Training – We’ll prepare you with the skills and knowledge you need to succeed. Ongoing Support – You’ll have a team behind you every step of the way. Career Development – Opportunities for certifications, leadership roles, and professional growth. Competitive Benefits – Tuition assistance, mental health support, retirement match, and more.
Requirements
- Bachelor’s degree in human services or related field and 1 year of experience working with children and families
- Valid driver’s license and reliable transportation (mileage reimbursed)
- Ability to work flexible hours, including evenings and weekends
Nice To Haves
- Bilingual skills are a plus
- Certification as a Parenting Instructor
- Facilitation of family decision-making meetings
- Professional development and leadership pathways
Responsibilities
- Providing in-home support and teaching practical skills to strengthen families.
- Connecting families with community resources such as schools, healthcare, and social services.
- Offering crisis intervention and guidance when needed.
- Building strong relationships with families and collaborating with professionals like teachers, doctors, and social workers.
- Developing service plans, monitoring progress, and maintaining accurate documentation.
- Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
Benefits
- Reduced or no-cost medical visits at Boys Town locations
- Free mental health visits with in-network providers
- Generous 401(k) match
- Tuition assistance and parenting resources
- Paid time off and flexible scheduling
- Comprehensive Training
- Ongoing Support
- Career Development
- Free prescriptions under the Boys Town Medical Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
