Family Case Manager

National Youth Advocate Program • Columbus, OH

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About The Position

NYAP is seeking a full-time Family Case Manager to join its Care Management Team in Columbus, Ohio. Under the general supervision of the Program Supervisor or designee, the role supports children and families by working closely with youth, families of origin, foster parents, and community partners. The position provides advocacy, professional services, and support to help children live safely and successfully in the community.

The role involves community-based services and daily travel, regular and unannounced family visits, case planning, and coordination with foster care programs and community partners. The Family Case Manager also responds to after-hours emergencies when called upon and participates in court proceedings, supervision, and quality improvement activities.

Requirements

• Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
• Willingness to work flexible and non-traditional hours in service of foster caregivers, families of origin, and people served.
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
• Ability to work effectively with and show respect and sensitivity toward people from diverse cultural, socioeconomic, ethnic, religious, and racial backgrounds.
• Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
• Valid driver’s license.
• Reliable personal transportation.
• Good driving record.
• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.

Nice To Haves

• Two years of direct-service work experience with youth and families is strongly preferred.

Responsibilities

• Complete or revise Family Risk Assessments with household family members to assess strengths, needs, and risk of harm to children, and monitor child safety.
• Maintain contact with families through regular, planned, and unannounced visits.
• Provide case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services.
• Participate in administrative and court reviews of case plans and other court proceedings.
• Coordinate visits with the Foster Treatment Coordinator and Foster Care Programs.
• Pursue permanent custody and plan for adoption or other permanent substitute care when children cannot return to their birth families.
• Perform on-call duties and respond to after-hours emergencies when called upon.
• Travel daily to provide community-based services to and on behalf of youth and families, in compliance with organizational, contract, and regulatory requirements.
• Use Children Welfare Best Practice Principles in decision-making.
• Participate in Continuous Quality Improvement activities monthly or quarterly.
• Actively participate in weekly supervision.

Benefits

• Student loan repayment assistance of up to $1,200 per year.
• Medical, dental, and vision insurance for eligible employees and their families.
• 22 days off each year.
• 11 paid holidays per year.
• 401(k).
• Summer hours off, including Friday afternoons.
• Tuition assistance.
• Work anniversary trips.
• Peace leave.
• Supervision hours for staff working toward independent licensure.
• Flexible hours.
• Mileage reimbursement.
• Training and continuing education and development opportunities.

What This Job Offers

• Job Type: Full-time